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Question

Dell 8400... When turning the computer on, the button flashes orange. Nothing else happens. What would cause that?

Submitted: 42 days and 3 hours ago.
Category: Computer
Value: $14
Status: CLOSED
+
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Optional Information

Computer OS: Windows Vista
Browser: Mozilla

Already Tried:
Replaced power supply

Posted by Santonu 42 days and 3 hours ago.

Info Request

Hello,

Are you comfotable with opening the computer case ?


Thanks

42 days and 3 hours ago.

Reply

Yes, I have already replaced the power supply. However I am at my office. The computer in question is at home. Should I try back later when I have access to the computer, or is there anything you can tell me now concerning orange flashing on/off switch?

Posted by Santonu 42 days and 3 hours ago.

Info Request

We need to check a cople of things before I can tell you the exact problem and the solution.

So it will be better if you post a reply here when you are at home.

To get back to this question, logon to JustAnswer. You will find this question under My Questions.


42 days and 3 hours ago.

Reply

OK, I'll check back later. Thanks!

Posted by Santonu 42 days and 3 hours ago.

Info Request

You are welcome.

41 days and 23 hours ago.

Reply

I am home now with the computer in question next to me....

Posted by Santonu 41 days and 23 hours ago.

Info Request

Please turn off the system and disconnect the power cables.

Open the case and locate the CMOS battery on the motherboard.

Take out the battery and waait for 5 minutes

Reconnect and try to turn it on.

Let me know if you get any beep sound

41 days and 23 hours ago.

Reply

ok, will take out and wat 5 minutes

Posted by Santonu 41 days and 23 hours ago.

Info Request

Let me know



41 days and 23 hours ago.

Reply

Reinstalled battery..No beep, and still getting orange flashing light.

Posted by Santonu 41 days and 23 hours ago.

Info Request

Turn off the system and disconnect the power cables

Take out the memory modules and then turn it on.


Let me know if you get any beep sound

41 days and 23 hours ago.

Reply

OK..hold

Posted by Santonu 41 days and 23 hours ago.

Info Request

Also let me know if there are any add-on cards present in the system

If yes, then take out the add-on cards too.

41 days and 23 hours ago.

Reply

OK, got nothing when removing memory. However, got it to come on after removing ad-on boards...

Posted by Santonu 41 days and 23 hours ago.

Info Request

Beep sound ?

41 days and 23 hours ago.

Reply

yes two beeps

Posted by Santonu 41 days and 23 hours ago.

Info Request

Turn off and connect a single memory module

Turn it on.

If still no display, let me know about the add-on card you removed (type)

41 days and 23 hours ago.

Reply

I have the computer in another room. No monitor. The ad-on boards are G-force video card...Sound blaster audio card...and, a phone card.......I did notice the fan locked up on the video card...Could it have overheated and caused fault?

Posted by Santonu 41 days and 23 hours ago.

Answer

Probably yes. Connect only the video card and memory.

Turn it on.

If it remains same, then the problem is due to graphics card.


Let me know

41 days and 23 hours ago.

Reply

Yes, I did that while I was waiting....The graphic card is the only one to cause the fault...Thank you so much for the help!

Accepted Answer

Thanks for using JustAnswer.



Regards

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Expert: Santonu
Pos. Feedback: 98.9 %
Accepts: 
Answered: 10/10/2009

Computer Support Specialist

Diploma in Hardware

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