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Question

my dvd and cd are missing from device manager and explorer

Submitted: 44 days and 12 hours ago.
Category: Computer
Value: $18
Status: AWAITING CUSTOMER ACTION
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Optional Information

Computer OS: Windows XP
Browser: Firefox

Already Tried:
checked the registry key, no upper or lower filter. Micrsoft patc

Posted by Amit - The Real Computer Expert 44 days and 11 hours ago.

Info Request

Hi XXXXXXXX. Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:

-Is it external(USB) or internal drive?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

44 days and 11 hours ago.

Reply

sperate dvd and cd drives both internal

Accepted Answer

Hi,
Please
Download TweakUI 2.10.0.0 for Windows XP
and install it.

Run it after installation, goto My computer-->drives in the window
graphic
View Full Image

tick all the drives which donot have question mark.
Click ok.
Now check if the icons appear in Explorer

Picture
Expert: Amit - The Real Computer Expert
Pos. Feedback: 95.2 %
Accepts: 
Answered: 10/10/2009

Computer Support Specialist

MCA. M.Phil. in computer science with tons of experience of computers.

44 days and 11 hours ago.

Reply

fix does not work

44 days and 11 hours ago.

Reply

stupid me.....accepted before i knew if it worked. paid for a fix that didn't work

Posted by Amit - The Real Computer Expert 44 days and 3 hours ago.

Info Request

You should have waited for my respnse before giving negative feedback.

43 days and 9 hours ago.

Reply

So is it my fault that you gave negative feedback? (from Amit)

 

Sorry....didn't seem to me I was going to get a response back after I paid. Interesting I didn't get a any response until I left feedback. FYI the link you sent was dead. I thought it was not active because I hadn't accepted. So I accepted and it was still dead. I found that download elsewhere on the internet and it didn't work anyway.

 

After many frustrating hours I finally fixed myself by disconnecting the drives and reattaching one at a time and rebooting. The drives then appeared in explorer and device manager.

 

So yea I'd say it was you're fault

Posted by Amit - The Real Computer Expert 43 days and 2 hours ago.

Info Request

Never mind for that. I would be more then happy to assist you in future

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