Hello,

I spoke with my Norcold rep this morning and he tells me that the problem with the 1210 series doors is hinge distortion. The 1200 series actually have problems with the door droop.

He stated that dealers usually bend the hinges back to position and that there are replacements available that are built much better and will not distort like the originals.. He was going to check on the part number and availabilty and call me back. That was the last I heard from him today. I will call back in the morning to see if he has the information and get back with you.. I apologize for your wait.

Thank you,

Ronnie

Good Morning,

What they probably adjusted before was the strike plate. Inspect it and look for wear as it holds the door latches.

The new bottom hinges are Norcold part #'s 628946 and 628945. You will need one of each. Also, you will need two door pins. They are Norcold part # 61550722.

If the strike plate is worn, its part # is 628473.

This should take care of the problem as they are built much better than the originals.

After installation, measure the gap between the doors at the top and bottom. They should be the same distance. The top hinges never seem to be an issue since the only have the weight of the much smaller freezer doors.

What happens is the doors drop enough that the catch sits in the strike plate at a slight angle. This causes them to pop open with a slight jar. They need to remain at right angle to the strike plate to stay latched. With the hinges bent slightly downward, it makes this happen.and you only have so much room to lower the strike plate.

Shimming the door by placing nylon spacers over the bottom hinge pins works but it is not the correct answer since it will just keep on going down until it kicks the bottom of the door out which breaks the seal.

Let me know if this helps.

Thank you,

Ronnie