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Question

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Submitted: 181 days and 12 hours ago.

Category: Computer

Value: $14

Status: AWAITING CUSTOMER ACTION

Already Tried:
I purchased Office Professinal 2007 . The Publising program has a PDF maker already in the program after 5 uses they want to charge you. I have Adobe Acrobat Pro - I can not get it to work. Not very computer literate - before when I have office 2002 I was able to customize my tool bar and put Adobe PDF on the line. Now it doesn't even show up. Any help for this..

Posted by Claws224 181 days and 12 hours ago.

Info Request

Hi,

Are you just wishing to convert your Office documents to a PDF file?

Let us know

thanks

181 days and 12 hours ago.

Reply

Yes, but it keeps tells me a PDF make file is missing I have taken it out put it back in. It works fine on my other computer. It works from my scanner fine.

Posted by Claws224 181 days and 11 hours ago.

Answer

Ok,

If you open your office program then click the Office button and choose Print do you see the option to choose Adobe Distiller as a printer, If so can you tell me what happens when you try to use that option as your printer?

Do you get an outputted PDF file or do you get an error?

Let us know

Thanks

Eric

181 days and 11 hours ago.

Reply

When I do and I use the Adobe PDF printer. It makes a PDF file but it is the one in the program by HP and it has a big stamp on it when I print - they want me to pay for the program

181 days and 11 hours ago.

Reply

Did you not get the reply to your last question????

Posted by Claws224 181 days and 11 hours ago.

Info Request

Yes,

I got your reply, however it takes up to 5 minutes for my system to notify me.

Can you tell me what version of Adobe pro you are using and are you using Adobe PDF printer or do you have the option for Acrobat Distiller?

Thanks

181 days and 11 hours ago.

Reply

The option in office when I hit print is not acrobat Distiller it PDF Complete - I do have Acrobe Discstiller 7.0 in my programs.

Accepted Answer

Ok,

Can you open a document then click the office button and choose Print then see if you can choose your Distiller as your printer, If so can you then print through the distiller and see if your document comes out clean.

Let me know

Thanks

Eric

Expert:	Claws224
Pos. Feedback:	99.5 %
Accepts:	2603
Answered:	9/21/2009

IEEE Network Engineer, Microsoft

approx 20 years of experience from software to hardware design

181 days and 11 hours ago.

Reply

No but I can hit Adobe PDF, which I just did - and it said something about fonts and it didn't work.

Posted by Claws224 181 days and 11 hours ago.

Info Request

Ok,

Can you tell me which version of Adobe you have and the wording of the error you just received about fonts so we can repair it.

Thanks

181 days and 11 hours ago.

Reply

Eric I think this is over my head. I am going to hit accept you have help me as much as you can. This is way over my head.

Winnie

Posted by Claws224 181 days and 11 hours ago.

Info Request

Winnie,

If youc an just open your copy of Adobe from the program menu then click on Help then about and let me know what version it is I should be able to help you get this going.

If you wish to try just let me know and I will be happy to giv eyou step by step instructions.

Thanks

Eric

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Optional Information

Info Request

Hi, Are you just wishing to convert your Office documents to a PDF file? Let us knowthanks

Reply

Yes, but it keeps tells me a PDF make file is missing I have taken it out put it back in. It works fine on my other computer. It works from my scanner fine.

Answer

Reply

When I do and I use the Adobe PDF printer. It makes a PDF file but it is the one in the program by HP and it has a big stamp on it when I print - they want me to pay for the program

Reply

Did you not get the reply to your last question????

Info Request

Yes, I got your reply, however it takes up to 5 minutes for my system to notify me. Can you tell me what version of Adobe pro you are using and are you using Adobe PDF printer or do you have the option for Acrobat Distiller? Thanks

Reply

The option in office when I hit print is not acrobat Distiller it PDF Complete - I do have Acrobe Discstiller 7.0 in my programs.

Accepted Answer

Ok, Can you open a document then click the office button and choose Print then see if you can choose your Distiller as your printer, If so can you then print through the distiller and see if your document comes out clean. Let me knowThanksEric

Reply

No but I can hit Adobe PDF, which I just did - and it said something about fonts and it didn't work.

Info Request

Ok, Can you tell me which version of Adobe you have and the wording of the error you just received about fonts so we can repair it. Thanks

Reply

Eric I think this is over my head. I am going to hit accept you have help me as much as you can. This is way over my head. Winnie

Info Request

Winnie, If youc an just open your copy of Adobe from the program menu then click on Help then about and let me know what version it is I should be able to help you get this going. If you wish to try just let me know and I will be happy to giv eyou step by step instructions.ThanksEric

Related Computer Questions

Hi,

Are you just wishing to convert your Office documents to a PDF file?

Let us know

thanks

Yes,

I got your reply, however it takes up to 5 minutes for my system to notify me.

Can you tell me what version of Adobe pro you are using and are you using Adobe PDF printer or do you have the option for Acrobat Distiller?

Thanks

Ok,

Can you open a document then click the office button and choose Print then see if you can choose your Distiller as your printer, If so can you then print through the distiller and see if your document comes out clean.

Let me know

Thanks

Eric

Ok,

Can you tell me which version of Adobe you have and the wording of the error you just received about fonts so we can repair it.

Thanks

Eric I think this is over my head. I am going to hit accept you have help me as much as you can. This is way over my head.

Winnie

Winnie,

If youc an just open your copy of Adobe from the program menu then click on Help then about and let me know what version it is I should be able to help you get this going.

If you wish to try just let me know and I will be happy to giv eyou step by step instructions.

Thanks

Eric