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Question

How to buy active the lisasce of protection center about the virus protection and eveyy i start the cpu ,the sys had keep on reset?

Submitted: 65 days and 11 hours ago.
Category: Computer
Value: $18
Status: AWAITING CUSTOMER ACTION
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Optional Information

Computer OS: Windows XP

Already Tried:
My cpu keep on show registry Total secuity. get license.the side colum alway shouw "High Risk Level threat" Blocked.how to registed on line? have to instill the s/w of 'Spydoctor' or not? are they anty virus or not?

Posted by Anthony Brewster 65 days and 11 hours ago.

Info Request

Hello, what keeps on reseting? Can you explain a bit more. What Security are you using and are you running xp or vista?





Thanks!


Edited by PC Security on 9/18/2009 at 12:42 PM

Answer

Hello, sounds like you have a virus on your computer to me! Download/Save ComboFix and run it to clean these infections...





(IMPORTANT) Click OK to continue on those popup messages from combofix, DO NOT disable the anti-virus, just click OK to go on and you might have 3 different OK boxes to pop up, and if it ask to download the recovery console just click no.



Try to run COMBOFIX and it will take about 5 minutes to complete tops. The Microsoft Level 2 Techs use this and nothing gets past it. This is a FREE scan and it does not install anything on your computer, it runs from the command prompt!


http://www.combofix.org/download.php

1) Save it to your desktop

2) Run It



When it is done, you will get a notepad with the report. If anything was deleted it will show you at the top like this....


(((((((((((((((((( other deletions )))))))))))))))))))

Here is you a guide just in case you want to see what happens.



http://www.bleepingcomputer.com/combofix/how-to-use-combofix

After that, close the notepad, restart your computer, and everything should be back to normal.



BEST OF LUCK!
GOD BLESS!

:)


Edited by PC Security on 9/18/2009 at 12:57 PM

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Expert: Anthony Brewster
Pos. Feedback: 95.5 %
Accepts: 
Answered: 9/18/2009

PC SECURITY

MICROSOFT SECURITY EXPERT (PC SAFETY) FOR INFECTIONS, HANDLING WINDOWS GENUINE, ALSO I.T. SPECIALIST

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