Hi XXXXXXXXXX. Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:-What operating system are you using?-Actualy what happens when you connect it to computer?
-If you get any error message, what is the exact error message?-What have you already tried?Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.
Windows XP 2002
On connection to Comp- Auto play search takes place, then nothing.
When asking Comp to open Drive "E" it advises that it needs reconfiguring. To do that would mean that all info on the Mini would be lost
No, the data should not be lost.
Do you have software for your srive installed?
No.
On initial installation, all that needed to be done was to connect the Mini unit, press the button on the unit, and follow on screen instructions
Hi XXXXXXXXXX.
Just try another USb cable for your drive as it has been seen in many cases that a faulty cable is the culprit.
try right click on the device 'Other Devices' in device manager with a yellow question mark" , disable /restart , check if he enable it by himself, otherwise right click again /enable /restart and check again .
How to Open Windows Device Manager
if this is a PC try only the USB port at the back .
this is probably a problem with your computer or the way you are using the drive and/or removing it. run a diagnostic on the drive to see if it is defective
check out the troubleshooter - it can help a lot
Downlad and install software for the drive:
This can be downloaded from the Maxtor support site: http://www.seagate.com/www/en-us/support/downloads/ .
people solved it and it works perfectly by replacing the USB drivers on the portable hard drive.
you should:
I assume that one or more of the files had become corrupted. I noticed that the USB drivers (unlike the 1394 and security drivers) are not installed on the C drive as part of the Maxtor software, so the Maxtor drive presumably uses the on-board drivers.
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Computer Support Specialist
MCA. M.Phil. in computer science with tons of experience of computers.