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Our GE Model ESS25XGMDBB Refrigerator is not getting cold anymore. We have turned up temperature to 9, checked for leaks on door, checked for icing on the back (none) and it is still not getting cold. Anything else to check before having to call someone for repair?

Submitted: 76 days and 12 hours ago.

Category: Appliance

Value: $24

Status: AWAITING CUSTOMER ACTION

Make: GE
Model: ESS25XGMDBB

Already Tried:
Upping temperature to max of 9, checked door gaskets for leaks, checked back of refrigerator for icing.

Posted by a1speedyappliance 76 days and 12 hours ago.

Info Request

this has to be the main control board,

View Full Image
these have been a major problem with this refregator, let me do some further check and I'll be back soon. Bryan

Posted by a1speedyappliance 76 days and 12 hours ago.

Info Request

ok this model has had allot of trouble with the boards, G.E has redisigned these boards 3-4 times in the past year. do you hear the fan running inside the freezer? can you tell if the compressor is running (its behind the refrigerator) let me know thanks. Bryan

76 days and 11 hours ago.

Reply

Yes - hear fan running inside freezer. And from what I can tell, I don't think the compressor is running.

Posted by a1speedyappliance 76 days and 10 hours ago.

Answer

ok you have a bad board in this. this is located behind a panel on the back of the refrigerator usually on the right side near the bottom there will be 1/4" screws holding the cover on, remove this cover (unplug refrigerator first) and replace the board. you can get this board @ http://midwayparts.net/midwayparts/zen-cart-v1.3.8a-full-fileset-12112007/index.php?main_page=product_info&cPath=2&products_id=152 just click the blue link and it will take you to the page. part # wr55x10942, this will fix your problem, well wishes and thanks , Bryan

75 days and 6 hours ago.

Reply

We turned the temp., to 0 for 12 hours and the temp., inside has started to cool down.

Answer

ok well let it go until it gets down to the right temperature and then set it on factory settings , if you continue to have problems after that then replace the board , thanks Bryan

Accepts:
Expert:	a1speedyappliance
Pos. Feedback:	99.0 %
Answered:	9/9/2009

Home Appliance Technician

i own and operate a 1 speedy appliance here in tennessee.i am a certified appliance technician

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Question

Our GE Model ESS25XGMDBB Refrigerator is not getting cold anymore. We have turned up temperature to 9, checked for leaks on door, checked for icing on the back (none) and it is still not getting cold. Anything else to check before having to call someone for repair?

Optional Information

Make: GEModel: ESS25XGMDBB Already Tried: Upping temperature to max of 9, checked door gaskets for leaks, checked back of refrigerator for icing.

Info Request

this has to be the main control board, View Full Image these have been a major problem with this refregator, let me do some further check and I'll be back soon. Bryan

Info Request

ok this model has had allot of trouble with the boards, G.E has redisigned these boards 3-4 times in the past year. do you hear the fan running inside the freezer? can you tell if the compressor is running (its behind the refrigerator) let me know thanks. Bryan

Reply

Yes - hear fan running inside freezer. And from what I can tell, I don't think the compressor is running.

Answer

Reply

We turned the temp., to 0 for 12 hours and the temp., inside has started to cool down.

Answer

ok well let it go until it gets down to the right temperature and then set it on factory settings , if you continue to have problems after that then replace the board , thanks Bryan

Related Appliance Questions

Make: GE
Model: ESS25XGMDBB

Already Tried:
Upping temperature to max of 9, checked door gaskets for leaks, checked back of refrigerator for icing.

this has to be the main control board,

View Full Image
these have been a major problem with this refregator, let me do some further check and I'll be back soon. Bryan