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I have an Oki 5400 series color laser printer. I have tried to print some 2 sided flyers on glossy HP laser brochure paper but they do not feed properly and come out in clumps, printing several pages together. Additionally when I try printing one page at a time on both sides (no duplexer but turning by hand) the second side comes out “dirty” or with greyed. As if it had an EXTREMLY light coat of grey ink on it before it was printed or the image had an EXTREMLY light coat of grey background. Again this is only on the second side of the flyer. I have had the machine serviced. The ink cartridges are not of Oki manufacture but they are only a few months old. The drum is only 4-6 months old and it is not a heavily used printer. Can you solve one or both problems?

Submitted: 195 days and 5 hours ago.

Category: Computer

Value: $11

Status: CLOSED

Make: Oki color laser printer
Model: 5400 series

Already Tried:
. I have had the machine serviced. The ink cartridges are not of Oki manufacture but they are only a few months old. The drum is only 4-6 months old and it is not a heavily used printer.

Posted by Networking101 195 days and 5 hours ago.

Answer

Hi Bonnie, and thanks for your question....of course you have a very high end printer, but laser printers have one major drawback...The paper runs through the fuser after it prints one side to "burn" the toner (which is mostly plastic and iron shavings) onto the paper. The fuser is around 300-350 degrees. Well, since you are manually duplexing, the paper is running through the fuser twice. i believe this may be burning the glossy coating on the paper.

Have you tried it with matte paper to see if you get the same results?? I dont think this is a problem with the printer, but more of an issue with the paper type...

195 days and 4 hours ago.

Reply

The printer specs say it can print on glossy paper and since it is a brochure I want it to look good. Other suggestions?

Posted by Networking101 195 days and 4 hours ago.

Answer

Yeah, I was looking at that too....I think that is why the first side comes out just fine. I think it is the glossy paper going through the fuser twice that is causing the problem. The paper has to go through the fuser, so there is no way to bypass that, it is the final step before the paper comes out of the printer. I know they make high heat paper although I have never used it...by the way, is the paper glossy on both sides, or just one one side and matte on the other?

195 days and 4 hours ago.

Reply

Glossy both sides. Do you think if I let the paper cool it would help?

Accepted Answer

that would be a good thing to try...give it a few minutes between prints....(I was a graphic designer for 12 years before falling into the technical side, I know your frustration!)

Expert:	Networking101
Pos. Feedback:	100.0 %
Accepts:	229
Answered:	9/7/2009

Information Systems Manager

MCTS (Microsoft Certified Technical Specialist), A+, Network+, Security+

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Optional Information

Make: Oki color laser printer
Model: 5400 series

Already Tried:
. I have had the machine serviced. The ink cartridges are not of Oki manufacture but they are only a few months old. The drum is only 4-6 months old and it is not a heavily used printer.

Answer

Reply

The printer specs say it can print on glossy paper and since it is a brochure I want it to look good. Other suggestions?

Answer

Reply

Glossy both sides. Do you think if I let the paper cool it would help?

Accepted Answer

that would be a good thing to try...give it a few minutes between prints....(I was a graphic designer for 12 years before falling into the technical side, I know your frustration!)

Computer

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Optional Information

Make: Oki color laser printerModel: 5400 series Already Tried: . I have had the machine serviced. The ink cartridges are not of Oki manufacture but they are only a few months old. The drum is only 4-6 months old and it is not a heavily used printer.

Answer

Reply

The printer specs say it can print on glossy paper and since it is a brochure I want it to look good. Other suggestions?

Answer

Reply

Glossy both sides. Do you think if I let the paper cool it would help?

Accepted Answer

that would be a good thing to try...give it a few minutes between prints....(I was a graphic designer for 12 years before falling into the technical side, I know your frustration!)

Related Computer Questions

Make: Oki color laser printer
Model: 5400 series

Already Tried:
. I have had the machine serviced. The ink cartridges are not of Oki manufacture but they are only a few months old. The drum is only 4-6 months old and it is not a heavily used printer.