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Question

my HP Pavillion dv9287cl does not access the RAM card in slot 1. What can I do?

Submitted: 77 days and 1 hours ago.
Category: Computer
Value: $18
Status: CLOSED
+
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Optional Information

Computer OS: Windows Vista
Browser: IE

Already Tried:
Reseating both the RAM cards,and resetting BIOS to defaults.

Accepted Answer

Hi,

If you have 2GB in it, that is it

This laptop ships with its maximum supported RAM, which is 2GB.

So if you are trying to add more it won't take it.

See this crucial site for details.

http://www.crucial.com/store/ListParts.aspx?model=Pavilion%20dv9287cl

Thanks, and wish I had better news.

Please accept, this is the correct answer

Carl

Picture
Expert: Carl Poersch
Pos. Feedback: 94.7 %
Accepts: 
Answered: 9/6/2009

Computer Network Engineer

Microsoft Certified Systems Engineer, USA, 15+ yrs exp. in PC & Server Hardware, Software, Networks

77 days and 1 hours ago.

Reply

What I said is it wont access the card that is in slot 1. There is a 1GB card in each of the 2 slots, when I check it does not give me a value for slot1. It also shows only 1GB of RAM in computer properties. What I need is how to get it to access the other card AS I STATED.

Posted by Carl Poersch 77 days and 1 hours ago.

Answer

OK,

That is crystal clear, Thank You.

If the memory in slot 0 is recognized, then pull the chip out of slot 0 and put it aside. Take the chip from slot 1 and put it in slot zero and leave slot 1 empty.

If it boots ok, the chip is fine.

Now without pulling the existing chip, put the original slot 0 chip in slot 1.


If it still shows 1GB, then the memory slot #1 is defective.

There is no hardware disable/enable of individual memory slots.

Sound logical?

If you feel the question is still not answered, Please do not leave bad feedback without giving me a chance to resolve it. Just contact me again or repost the question. I am here to help you through the solution and your satisfaction!

Thanks, and Best of Success with solving the problem-

Carl


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