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One of my thermostats just went blank. I tired to find it on the internet but my model does not seem to exist (I have a 4 year old Standard Pacific house) . It says Honeywell Westpac. It has 4 buttons... Up, Down (triangular buttons), Hold, Select ( square buttons) on front and 2 sliding levers on bottom for the on/off and heat/cool/off. Should I just get a completely new one at the local store? Do I need to replace both upstairs/ downstairs?

Submitted: 78 days and 19 hours ago.
Category: HVAC
Value: $15
Status: CLOSED
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Optional Information

Make : Honeywell Westpac
Model : ?

Already Tried:
It went completely blank so I assume it can not be fixed?

Posted by Mark Henley 78 days and 18 hours ago.

Info Request

Hi,

 

If you remove the front cover panel ( if possible ) there should be more numbers, if it s a Honeywell it will probably start with a T and then a series of numbers, let me know.

 

Thanks

 

Mark

78 days and 18 hours ago.

Reply

you mean remove it from the wall? There is no flip panel.

Posted by Mark Henley 78 days and 18 hours ago.

Info Request

Hi ,

 

 

Most all thermostats have two parts to them, usually a front face and then a sub base , it snot really a flip panel but usually two separate parts. If you can figure out how to remove the front it usually snaps off so you may find two pressure points on the top or bottom that you will normally just squeeze and remove the front with, if you can take a photo and post it it would help me determine which it is,

 

Thanks

 

Mark

78 days and 18 hours ago.

Reply

I "unplugged" it and when I put it back on the heat came on...we managed to get the heat to stop....so I am hesitant to do it again. I looked on their website and none of them match.

78 days and 18 hours ago.

Reply

how do I post a pic for you?

Posted by Mark Henley 78 days and 18 hours ago.

Info Request

Hi,

 

 

Instructions for uploading a photo.

 

1.) If you see a tree icon in your tool bar at the top of the reply box ( where you are typing ) go to number 2 .

 

If you don't see one then press show tool bar on the upper left of the reply box and then go to number 2.

 

2.) Press the tree icon, you should get a window that has a browse button option on it.

 

3.) Press the browse button on this box. You should then get a second box with a browse button on it.

 

 

4.) Press the browse button in this second box and you should get a window that you can use to navigate to the location of the photo file on your computer.

 

 

5.) Make your choice of photo file by double clicking on it. The choice box should disappear and the path to the photo file should now appear in the box.

 

6.) Now press the OK button on that box. That box should disappear and the path name should show up in the first box now. If it doesn't show right away give at least one full minute.

 

Don't press the insert button until you see a path name in the box. It will only show up as a red x if you do.

 

7.) Press the insert button on that box once the file path appears.

 

 

That should do it. If you still can't do it. Reply back and let me know what point you get to when it fails.

 

Thanks

 

Mark

 

78 days and 18 hours ago.

Reply

Says image too big

Posted by Mark Henley 78 days and 18 hours ago.

Info Request

Hi,

 

If you can mail it to info@justanswer.com and attn Mark Henley

 

Thanks

 

Mark

78 days and 18 hours ago.

Reply

done

Posted by Mark Henley 78 days and 18 hours ago.

Info Request

Hi,

 

You can mail it to info@justanswer.com attn: Mark Henley

 

It may take a little while

 

Thanks

 

Mark

78 days and 18 hours ago.

Reply

I did mail it

78 days and 17 hours ago.

Reply

I am going to bed now. Have been up all night. Need at least 3 hours sleep. Have to go to a wedding!

78 days and 13 hours ago.

Reply

Have you any news for me?

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