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Question

My LG Tromm dryer is not working. It has one solid light and two flashing lights on the "dial" portion and the red "check filter" light is lit.

Submitted: 193 days and 11 hours ago.
Category: Appliance
Value: $14
Status: AWAITING CUSTOMER ACTION
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Optional Information

Make: LG
Model: Tromm DLE2512W

Already Tried:
Cleaning filter. Looking for obvious block. Power off/Power on.

Posted by John 193 days and 11 hours ago.

Answer

The air flow through the dryer is restricted. There are two areas in the machine to check for lint build up. The first, of course, is the lint filter you pull out from the front of the dryer. The second area is where the air exits the dryer into the outside vent hose. To check that area, pull the dryer away from the wall, and remove the flex hose at the dryer flange. Check both the vent hose and look into the vent hole in the dryer for a build up of lint.

If cleaning these areas does'nt solve the problem, please post back to me.

 

If my answer is sufficient, please click the accept button.

190 days and 23 hours ago.

Reply

There really wasn't much lint. This didn't fix my problem.

Posted by John 190 days and 23 hours ago.

Info Request

How many years have you used the dryer?

190 days and 23 hours ago.

Reply

Less than 2. We did the full lint clean out last summer, but there really wasn't much. I had seen a story on the news about fires caused by dryers and that is why we did it then.

Posted by John 190 days and 23 hours ago.

Info Request

There is one more place, where lint can get trapped. Check the fan blade on the fan, which moves air through the drum. It's going to be a "squirrel cage" type blade. If lint collects in the louvers, it reduces air flow through the drum, and the control board sense this.

190 days and 23 hours ago.

Reply

Where the heck is that??? HAHAHA!

Accepted Answer

 

When a digital controller is installed in an appliance at the factory, a protective plastic film is placed over the keypad to protect during shipping and installation of the appliance.

This plastic film should be removed before the appliance is used. The same type of protection is used on cell phone screens, etc.

If the film isn't removed before using the appliance, the controller will work for a while, but, as the plastic degrades from the heat and steam, it starts to peel off the keypad.

Since the controller takes touch commands, it begins to becomes intermittant in its operation. Lightly scratch the corners of the keypad with a fingernail to see if this film is still on the keypad.

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Expert: John
Pos. Feedback: 97.2 %
Accepts: 673
Answered: 9/7/2009

restaurant equipment technician

20+ years experience. I'm now employed at a central kitchen, which serves 5 restaurants.

Posted by John 190 days and 23 hours ago.

Answer

OK. Thank you. Now I have to find out who I was trying to help.

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