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Question

I had a friend whose computer came up with the following error message.
driver_irql_not_less_or_equal. We took the compter to best buy and they said the hard drive was bad and I ordered a new sata hd. It also came up with a blue screen error message that you correctly determined was ram and not the hard drive. Do you think the first drive is bad after seeing the error message? If not how can I get it and more importantly, the data recovered?

Submitted: 80 days and 6 hours ago.
Category: Computer
Value: $18
Status: CLOSED
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Optional Information

Computer OS: Windows XP
Browser: Firefox

Already Tried:
tried to bring computer up in safe mode and last good configuration. Neither worked. Really want to recover the data on drive.

Accepted Answer

Hi XXX.XXXXXXXX. Thank you for asking your question on JustAnswer.

 

There's no way that's a drive error, if it was it wouldn't get that far....

It's a driver error, it even tells you !

Some times the driver gets corrupted and gives out that error.

 

 

As for data, just plug the drive in and it will be recognized as a second drive.

Have you tried to boot off of the old drive?



Edited by Molinari on 9/3/2009 at 1:27 PM

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Expert: Molinari
Pos. Feedback: 99.2 %
Accepts: 
Answered: 9/3/2009

Computer Support Specialist

Certified IT Guru since C-64 and Amiga, expert at grey areas....

80 days and 6 hours ago.

Reply

yes. I have removed the new drive and reinstalled the old one. at boot up it gets to the screen where it asks if I want to start in safe mode etc... no matter what i tell it it comes up with the blue screen of death

Posted by Molinari 80 days and 6 hours ago.

Info Request

Ok, can you boot from the new drive without error?

If you can, I recommend something like this:

 

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2703735&CatId=2778

 

Then you can plug the old drive into your computer as a second drive, and retrieve the data you need.

 



Edited by Molinari on 9/3/2009 at 1:51 PM

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