Hi XXXXXX.
Thank you for your question.
Toad alarms and imobilisers are not fitted from new, they are an after market supplier. If you have a problem with your imobiliser or if you want further information there is a contact form on there web site: http://www.toadalarm.com/ at the bottom of the page (contact us).
I hope this answers your question.
Regards, XXXX.
Auto mechanic and MOT Tester
18 years knowledge of the MOT test and general automotive skills.