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Question

I live on the West Coast and entered all my address for the East Coast where I was traveling to. When I arrived at the Airport it was 11:00 p.m. I picked up my rental car and plugged in the GPS. It would say, Garmin, Copyright, Loading Maps, then go dead. I traveled in New Hampshire, Mass. Washington D. C and Virginia with no directions to my Hotels. Every State I checked to make sure the GPS wasn't working. I had to rely on Google Maps which was very disappointing, because I was traveling alone and had to watch the road and read the directions. Do you have any idea what the problem might have been. I would appreciate your in put. Thank you
Sincerely,
XXXX XXXX
XXXXX@XXXXXX.XXX

Submitted: 95 days and 5 hours ago.
Category: Computer
Value: $18
Status: CLOSED
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Accepted Answer

hello

thanks for your question.
the problem seems strange.

most garmin units have a reset button on the bottom of the unit. use that to reset the unit. or hold down the power button for 10 seconds

the problem seems strange. I recommend you call garmin directly at

contact garmin at
Phone:
800-800-1020

 

How to reach a live person:
Dial 1 when recording begins.

 

Hours of Operation:
Monday – Friday: 8am – 7pm CST

Please accept

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Expert: James Carter
Pos. Feedback: 91.4 %
Accepts: 
Answered: 8/20/2009

Database Administrator

Computer Sciences, Database managment, Personal Computer expert

87 days and 10 hours ago.

Reply

Dear XXXXX XXXXXX:

 

It turns out you couldn't help me because when I called Garmin they tried to fix my problem over the computer and decided it was a mal -function in the GPS itself. So I had to send it back to Garmin.

Thanks anyway,

 

Sincerely,

June Shaw

Posted by James Carter 87 days and 7 hours ago.

Info Request

thanks for your reply. I recommended a reset but I guess that didnt help.
Have a good one

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