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Question

I have an Averatec 7100 series laptop that appears to have a Trojan virus. I need to find an XP disk with the proper drives to get it back up and running. Is Averatec still in business? If not do you have any idea of who might be able to help me with this problem.

Submitted: 95 days and 6 hours ago.
Category: Computer
Value: $14
Status: AWAITING CUSTOMER ACTION
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Optional Information

Computer OS: Windows XP
Browser: Firefox

Already Tried:
It won't even boot. just keeps recycling thru.Appears to be a trojan virus. Can't even get to safe start.

Accepted Answer

hello sir

yes. they are still in business with a new name "trigem"

 

let me give you all of your drivers.

*******************

AUDIO:

http://tinyurl.com/lgsaqu

 

VIDEO:

http://tinyurl.com/ng5sz9

 

TOUCHPAD:

http://tinyurl.com/nyc4ah

 

VIDEO AND CHIPSET:

http://tinyurl.com/ladsrw

 

WIRELESS:

http://tinyurl.com/lzunzl

 

ETHERNET LAN:

http://tinyurl.com/nbgpbd

 

********************

 

I hope these help sir.

Regards

Picture
Expert: Jerry Hannell
Pos. Feedback: 98.7 %
Accepts: 
Answered: 8/19/2009

Computer Support Specialist

Experience in Windows environment. ASP, Visual Basic, Ajax

95 days and 6 hours ago.

Reply

Finding the company name is a huge help. Thank you. I think what we need to find is the operating systems disk so we can try to rebuild it. Thank you! If you have any suggestions other then trigem please let me know. I will try to contact them.

Posted by Jerry Hannell 95 days and 6 hours ago.

Info Request

hello sir, yes,

 

you can find the contact number of Trigem from producers website:

http://www.trigem.com/us/main.asp

 

95 days and 6 hours ago.

Reply

Just an FYI that trigem is about as useless as Averatec. If you go to their site nothing connects. If youcall their USA office its all voice mail or you just get disconnected. I just wanted to to know in case you get any other questions about Averatec. I know its not your fault, angain thanks for your help.

Posted by Jerry Hannell 95 days and 5 hours ago.

Info Request

hi again sir,

you dont have to have a avaretec reinstallation disk.

 

do you have an original XP disk?

95 days and 5 hours ago.

Reply

Do you mean just an XP installation disk

Posted by Jerry Hannell 95 days and 5 hours ago.

Info Request

yes sir

just an XP installation disk will do the trick.

 

or, if you can afford, you can buy a VISTA home basic.

95 days and 5 hours ago.

Reply

Is that going to load and operate with this morther board? I will never put Vista on. I'll buy a Mac first...:)

Posted by Jerry Hannell 95 days and 5 hours ago.

Info Request

hello sir,

 

of course you can install VISTA on your computer.

 

what is your RAM? what is the speed of your computer?

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