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my question is about Yahoo Classic Mail. I use XP Pro, windows 2003, use Windows firewall and Avast! for virus protection. Yahoo will no longer allow me to send or forward embedded images and pictures. Can you help? I can't get Yahoo to answer.

Submitted: 95 days and 6 hours ago.

Category: Computer

Value: $18

Status: AWAITING CUSTOMER ACTION

Computer OS: Windows XP
Browser: IE

Already Tried:
Nothing but asking Yahoo tech about the problem. I've used yahoo for years, but suddenly they stopped allowing me to send/forward embedded messages. I can still copy/paste an image into a new "compose" mail, but all my receivers get is an empty square with a red x in the upper left corner. I have not added any new software or made anything else which would create this change with Yahoo.

Accepted Answer

hello

Thanks for your question.
Follow these steps to troubleshoot the problem.

try using Firefox browser

http://www.mozilla.com/en-US/firefox/upgrade.html

download, install and run yahoo website in FIREFOX

If its a problem with XP then a restore will solve the prolbem.

System restore process restores your computer to a previous date.. So if you didnt have this problem few days ago this should solve the problem.. System restore can be undone if needed. Its advisable to first backup the files.

To restore the system to a previous date follow these steps.
Go to START then ALL PROGRAMS then ACCESSORIES then SYSTEM TOOLS then SYSTEM RESTORE then restore my computer to an earlier date.

if that doesnt help then the problem is with your yahoo account..

Please Accept
----------------

Accepts:
Expert:	James Carter
Pos. Feedback:	91.4 %
Answered:	8/18/2009

Database Administrator

Computer Sciences, Database managment, Personal Computer expert

95 days and 6 hours ago.

Reply

Thanks. I'll try that and let you know if it works.

Posted by James Carter 95 days and 6 hours ago.

Info Request

sure.

95 days and 5 hours ago.

Reply

I cannot find the green "accept" button. Where is it?

Posted by James Carter 95 days and 5 hours ago.

Info Request

you have already accepted so dont worry about it.
thanks for the accept.

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Have your own Computer question?

Question

my question is about Yahoo Classic Mail. I use XP Pro, windows 2003, use Windows firewall and Avast! for virus protection. Yahoo will no longer allow me to send or forward embedded images and pictures. Can you help? I can't get Yahoo to answer.

Optional Information

Accepted Answer

Reply

Thanks. I'll try that and let you know if it works.

Info Request

sure.

Reply

I cannot find the green "accept" button. Where is it?

Info Request

you have already accepted so dont worry about it.thanks for the accept.

you have already accepted so dont worry about it.
thanks for the accept.