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Hi, I am getting alot of advertisments (popups) when I go on the internet, yours is one of them. Please tell me how I can stop this and browse the internett with no interference.

Submitted: 98 days and 2 hours ago.
Category: Programming
Value: $22
Status: AWAITING CUSTOMER ACTION
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Optional Information

Computer OS: Windows XP
Browser: IE

Already Tried:
Deleting many programs and explorer 8, it has only been happening since I used your site for advice a couple of months ago. I have now deleted unnecessary programs so firstly I need to omit all the addons and secondly I need to try and get my PC to its former state.

Posted by Travis B. 98 days and 1 hours ago.

Info Request

Hey Tisms32,

What Browser are you using?

Also do you have any antivirus?

Thanks,

XXXXXX X.

98 days and 1 hours ago.

Reply

Internet explorer and AVG. I have tried Mcafee also and Norton they all have popup blockers on and where working. Just after the popups come I get a message in the righthand bottom corner saying advertisment by......

Posted by Travis B. 98 days and 1 hours ago.

Info Request

Chance's are you have alot of spyware and maybe even some viruses causing this problem.

Download Malwarebytes' Anti-Malware (http://www.majorgeeks.com/Malwarebyt...are_d5756.html) to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Download the update from here if you have problems.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Travis B.

98 days and 1 hours ago.

Reply

This is taking a long time :S is this normal?

Posted by Travis B. 98 days and 1 hours ago.

Answer

Yeah i've see it take quite awhile before, it depends on how many files you computer has since it has to go through all of the files.

If that takes to long I would advise to download Spybot Search and Destroy

If you need anymore help please ask, otherwise have a good night and god bless! Smile

Travis B.

98 days and 1 hours ago.

Reply

I will wait and post you the results ty. I really need to sort this out.

97 days and 18 hours ago.

Reply

Hi, I downloaded spybot and did what it said but I'm still getting adware. Here are the results you requested from Malwarebytes....     

Malwarebytes' Anti-Malware 1.40
Database version: 2637
Windows 5.1.2600 Service Pack 3

17/08/2009 11:12:39
mbam-log-2009-08-17 (11-12-39).txt

Scan type: Full Scan (C:\|)
Objects scanned: 176977
Time elapsed: 1 hour(s), 7 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 10
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\InternetExperienceEnhancer\InternetExperienceEnhancer.dll (Adware.PlayMP3z) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\internetexperienceenhancer.internetexperienceenhancer (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{09d6dab7-9ab9-f331-ec44-da2b7eaa0539} (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf3e7593-3961-8c97-ec09-182179c0bfcc} (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{155af1c4-430e-9cd7-1a6e-721a433ea1cf} (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{155af1c4-430e-9cd7-1a6e-721a433ea1cf} (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{155af1c4-430e-9cd7-1a6e-721a433ea1cf} (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\internetexperienceenhancer.internetexperienceenhancer.1 (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{418d86be-7386-4f1a-83e0-53604adbda74} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\fcn (Rogue.Residue) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\InternetExperienceEnhancer (Adware.PlayMP3z) -> Delete on reboot.

Files Infected:
C:\Program Files\InternetExperienceEnhancer\InternetExperienceEnhancer.dll (Adware.PlayMP3z) -> Delete on reboot.
C:\System Volume Information\_restore{D52641A4-ED6B-495B-B75D-0495667B7B90}\RP241\A0071826.dll (Adware.Mirar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D52641A4-ED6B-495B-B75D-0495667B7B90}\RP247\A0072286.exe (Adware.Mirar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D52641A4-ED6B-495B-B75D-0495667B7B90}\RP287\A0090025.exe (Adware.Mirar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D52641A4-ED6B-495B-B75D-0495667B7B90}\RP313\A0095958.exe (Adware.PlayMP3z) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winda78.dll (Adware.Mirar) -> Quarantined and deleted successfully.
C:\Program Files\InternetExperienceEnhancer\uninstall.exe (Adware.PlayMP3z) -> Quarantined and deleted successfully.

Answer

I am seeing something in your log, when you ran Spybot did you delete all of the problems it found?

If you did delete them with spybot and there still coming up theres a good chance its alot deeper in your hard drive then suspected. If that is the case, I would advise to take the computer into a repair shop you may just need a new hard drive.

Travis B.

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Expert: Travis B.
Pos. Feedback: 98.4 %
Accepts: 
Answered: 8/17/2009

Computer Support Specialist

7+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

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