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5-10 year old Kitchenaid dishwasher.

Fills, won't cycle. The "normal" sound the machine made is now different.

I disconnected the drain and let the standing water drain out, and confirmed that hose is not clogged---clear all the way to the disposal connection.

Next step is???

Submitted: 101 days and 22 hours ago.
Category: Appliance
Value: $25
Status: CLOSED
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Posted by RUSS 101 days and 22 hours ago.

Info Request

Are you saying the pump is workikng when the hose is disconnnected from the disposal?

101 days and 22 hours ago.

Reply

 

Scenario:

 

I select "normal" as usual, and hear the water filling the tub and then stops.

 

I'm left with a tub full of hot water.

 

To drain that water, I disconnected it below the machine by loosening the band-clamp and quickly scooping it in baking pans.

 

The "normal" sounds the maching used to make (water filling, pumping and splashing) seem to stop after the water filling. It "clicks" at that point...like it's trying to pump and cycle, but can't seem to do it.

 

If that's not clear, let me know.

 

thanks,

chris

Accepted Answer

Ok Chris, with the age of the unit, you can almost bank on the motor being bad. The cost of repair would approach the cost of a new unit. I owiuld recommend that you call a tech to double check my diagnosis! GOOD LUCK

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Expert: RUSS
Pos. Feedback: 98.3 %
Accepts: 
Answered: 8/12/2009

RETIRED FIELD SERVICE TECHNICIAN

28 YEARS IN THE FIELD WITH SEARS SERVICE GRADUATE SEARS TECH CENTER, TAUGHT ADULT VOCATIONAL ED.

101 days and 22 hours ago.

Reply

 

 

Thanks Russ,

 

I was afraid that might be the case. However, I don't know, and therefore cannot trust a "tech" out of the yellow pages, unless you have a suggestion.

 

My guess is that a minimum charge for that looksee would be $100 or more, right?

 

I'm a licensed builder and pretty handy, but, as Clint Eastwood said "A man has to know his limitations," so fixing a bad motor is likely out of my pay grade, but $$$ is tight right now.

 

Could I buy and install a new motor? I've done it on cars, motorcycles and lawnmowers...?

Posted by RUSS 101 days and 22 hours ago.

Info Request

<p>WOW! Am I glad you know your limitations!!!! This is something I have seen too few times in 28 years of servicing appliances. </p><p>I would call SEARS for a fair deal but it will cost you that 100-. I have NEVER seen a consumer installed dishwasher motor function without leaking and destroying the motor, EVER! Even I hate doing it and look for leaks for 30 min. after doing it!</p><p>With a unit that old, think seriously about using your builders discount and getting a new one. Not only do they work better, the cost less to operate then the old ones. SORRY TO DELIVER THE BAD NEWS AND PLEASE DON'T SHOOT THE MESSENGER.</p><p>I won't build houses if you don't fix appliances   OK???</p><p> </p><p> </p>

101 days and 22 hours ago.

Reply

 

Russ,

 

I can look around for a deal on a new unit. I'm inclined to go with a Kitchenaid again, this is the second KA in 25 years, though I don't know who's making them now, they used to be man'fd by Hobart as I recall.

 

Your thoughts on a brand? I'm NOT going to spend $1000+ on a Bosch...just can't do it...I'm in Detroit...30% unemployment...my constructiong business is on life support.

 

So if I click "accept" on this, you will be paid $25, is that how it works? And after that, are we officially done with his communication?

 

thanks again,

Chris

Posted by RUSS 101 days and 22 hours ago.

Info Request

<p>Chris, </p><p> </p><p>Am I feeling sorry for you and the area of the world where you are.</p><p>Kitchenaid is Whirlpool and now so is Maytag and the guts are the same in both Kitchenaid and Whirlpool, Maytag is somewhat different.. I ALWAYS lean to Whirlpool as the best value and easiest to get repaired. I just had a new home built here in TN. and filled it with Whirlpool and to be very honest, could have put anyones appliances in it!</p><p>My best advise is go for a quiet pak, which has extra sound deadening and a tuning fork that takes out harmonics in the motor. You can actually sit next to it when on and carry on a normal conversation!</p><p>GOOD LUCK.</p><p>for all practical purposes, once accept is hit, I do get paid and the communication is closed, but if you like I'll hold it open for 48 hours if that will help!</p>

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