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I have a Brother MFC 5440CN that gives me the same error code 46 as listed below. When I get to the maintenance status "Purge: 02460" I am unable to enter the numbers 2, 7, 8, 8. Am I in the wrong spot?

Submitted: 106 days and 8 hours ago.

Category: Computer

Value: $14

Status: CLOSED

Computer OS: Windows XP
Browser: AOL

Already Tried:
I have gotten to the maintenance display and have driven to the purge key but I can not enter the new code numbers to reset the purge key to zero.

Posted by PC Specialist 106 days and 8 hours ago.

Answer

press menu then*2864 within 2 seconds (maint should be on the display and all the lights should be flashing, if not try again)press 80 then keep pressing black/mono start button until screen displays ‘purge count’ press 2783 to reset purge count then press stop/exit key then press 99

106 days and 8 hours ago.

Reply

The purge count went to "zero" we pressed the "stop/exit" key and then pressed 99. The printer went to a reset mode and then displayed the "unable to initialize" message.

Posted by PC Specialist 106 days and 7 hours ago.

Answer

Turn off the machine and then disconnect the power cord
Plug it back in and hold the stop button at the same time

106 days and 4 hours ago.

Reply

Nada por favor. It is still giving the "Unable to Init." message. Perhaps I really do need to clean the ink pad. How is this done? Your thoughts

Posted by PC Specialist 106 days and 4 hours ago.

Answer

Well actually it sounds like you need to replace the ink absorber. It is a sponge like part behind the cartridges when the cartreidges are in the home position. To replace it requires taking the machine apart to get behind the cartridge carriage.

106 days and 3 hours ago.

Reply

I have the cartridge out but do not see the sponge part. Is it underneath the cartridge carrier.

Posted by PC Specialist 106 days and 3 hours ago.

Answer

No you would have to actually take the whole printer apart
It is behind where the cartridges are when they are all the way to the right inside the printer

106 days and 3 hours ago.

Reply

I am sorry I did not explain myself well enough. I have taken the printer apart and have the entire cartridge carriage lifted out of it well. I also see a series of connect white pads running perpendicular to the ink carriage. The pads can be lifted out of the printer but they are connect by two hoses.

Is this what you are referring to?

Posted by PC Specialist 106 days and 3 hours ago.

Answer

Yes those are what would need to replace

105 days and 1 hours ago.

Reply

Oops sorry!!! Where can you get teh replacement ink absorbers?

Accepted Answer

You should be able to get them a any local PC shop. They may have to order them for you though as long as brither is selling them individually.

Accepts:
Expert:	PC Specialist
Pos. Feedback:	97.2 %
Answered:	8/10/2009

Computer Support Specialist

8 years experience in the IT field and in customer support.

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Question

I have a Brother MFC 5440CN that gives me the same error code 46 as listed below. When I get to the maintenance status "Purge: 02460" I am unable to enter the numbers 2, 7, 8, 8. Am I in the wrong spot?

Optional Information

Computer OS: Windows XP
Browser: AOL

Already Tried:
I have gotten to the maintenance display and have driven to the purge key but I can not enter the new code numbers to reset the purge key to zero.

Answer

press menu then*2864 within 2 seconds (maint should be on the display and all the lights should be flashing, if not try again)press 80 then keep pressing black/mono start button until screen displays ‘purge count’ press 2783 to reset purge count then press stop/exit key then press 99

Reply

The purge count went to "zero" we pressed the "stop/exit" key and then pressed 99. The printer went to a reset mode and then displayed the "unable to initialize" message.

Answer

Turn off the machine and then disconnect the power cord
Plug it back in and hold the stop button at the same time

Reply

Nada por favor. It is still giving the "Unable to Init." message. Perhaps I really do need to clean the ink pad. How is this done? Your thoughts

Answer

Well actually it sounds like you need to replace the ink absorber. It is a sponge like part behind the cartridges when the cartreidges are in the home position. To replace it requires taking the machine apart to get behind the cartridge carriage.

Reply

I have the cartridge out but do not see the sponge part. Is it underneath the cartridge carrier.

Answer

No you would have to actually take the whole printer apart
It is behind where the cartridges are when they are all the way to the right inside the printer

Reply

Answer

Yes those are what would need to replace

Reply

Oops sorry!!! Where can you get teh replacement ink absorbers?

Accepted Answer

You should be able to get them a any local PC shop. They may have to order them for you though as long as brither is selling them individually.

Computer

Have your own Computer question?

Related Computer Topics:

Question

I have a Brother MFC 5440CN that gives me the same error code 46 as listed below. When I get to the maintenance status "Purge: 02460" I am unable to enter the numbers 2, 7, 8, 8. Am I in the wrong spot?

Optional Information

Computer OS: Windows XPBrowser: AOL Already Tried: I have gotten to the maintenance display and have driven to the purge key but I can not enter the new code numbers to reset the purge key to zero.

Answer

press menu then*2864 within 2 seconds (maint should be on the display and all the lights should be flashing, if not try again)press 80 then keep pressing black/mono start button until screen displays ‘purge count’ press 2783 to reset purge count then press stop/exit key then press 99

Reply

The purge count went to "zero" we pressed the "stop/exit" key and then pressed 99. The printer went to a reset mode and then displayed the "unable to initialize" message.

Answer

Turn off the machine and then disconnect the power cordPlug it back in and hold the stop button at the same time

Reply

Nada por favor. It is still giving the "Unable to Init." message. Perhaps I really do need to clean the ink pad. How is this done? Your thoughts

Answer

Well actually it sounds like you need to replace the ink absorber. It is a sponge like part behind the cartridges when the cartreidges are in the home position. To replace it requires taking the machine apart to get behind the cartridge carriage.

Reply

I have the cartridge out but do not see the sponge part. Is it underneath the cartridge carrier.

Answer

No you would have to actually take the whole printer apartIt is behind where the cartridges are when they are all the way to the right inside the printer

Reply

Answer

Yes those are what would need to replace

Reply

Oops sorry!!! Where can you get teh replacement ink absorbers?

Accepted Answer

You should be able to get them a any local PC shop. They may have to order them for you though as long as brither is selling them individually.

Related Computer Questions

Computer OS: Windows XP
Browser: AOL

Already Tried:
I have gotten to the maintenance display and have driven to the purge key but I can not enter the new code numbers to reset the purge key to zero.

Turn off the machine and then disconnect the power cord
Plug it back in and hold the stop button at the same time

No you would have to actually take the whole printer apart
It is behind where the cartridges are when they are all the way to the right inside the printer