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Question

my daughter has a dell dimenison e521 and forgot her pass word. we can not get into the system. what can i do ?

Submitted: 106 days and 1 hours ago.
Category: Computer
Value: $9
Status: AWAITING CUSTOMER ACTION
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Optional Information

Computer OS: Windows XP
Browser: AOL

Already Tried:
just tried putting in different passwords

Posted by Travis B. 106 days and 1 hours ago.

Info Request

Hey XXXXXXXXXX,

Do you have Window's Vista or XP?

Travis B.

106 days and 1 hours ago.

Reply

xp

Answer

Please try this:

http://loginrecovery.com/

If that first link doesn't work for you please try this one.

http://www.youtube.com/watch?v=3Ks6bRerC6E

If you still cannot get into your computer, I would advise to reinstall Windows XP, you do get the option during the install to save your current files, sometimes it doesn't work 100% though. So if you have files on your computer that are not not easy to get back(unreplaceable), I would advise to take the hard drive out, take it to a Data Recovery Center(most local computer shops can also, get your data off the hard drive) Then get a new hard drive and install windows.

If you need anymore help please ask, otherwise have a good night and god bless! Smile

Travis B.

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Expert: Travis B.
Pos. Feedback: 98.4 %
Accepts: 
Answered: 8/8/2009

Computer Support Specialist

7+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

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