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Question

when i boot i get a floppy disk seek failure

Submitted: 126 days and 8 hours ago.
Category: Computer
Value: $9
Status: AWAITING CUSTOMER ACTION
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Already Tried:
not much

Posted by Molinari 126 days and 8 hours ago.

Info Request

Hi XXXXXXXXXXXXXX. Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:

-What operating system are you using?
-What is the make and model of computer?


Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

126 days and 7 hours ago.

Reply

windows vista , dell dimension e520

Posted by Molinari 126 days and 7 hours ago.

Info Request

Is there a floppy in the drive when this happens?

126 days and 7 hours ago.

Reply

no and no floppy drive on computer

 

Posted by Molinari 126 days and 7 hours ago.

Info Request

Ok, do you know how to get to the bios/set up screen?

126 days and 7 hours ago.

Reply

yes

 

126 days and 7 hours ago.

Reply

at the bios screen now

Answer

Ok, in the bios, go to the part that mentions drives,

Drives

Diskette Drive

Identifies and defines the floppy drive attached to the FLOPPY connector on the system board. The options restrict identification of drives to USB only, Internal only, or none (Off). The Read Only option restricts the ability to boot from any floppy device.

 

Turn the floppy to none, and if the is an option to seek floppy on start up change that to off.

 

Then, there may be a floppy option in the onboard devices section, turn that off (sometimes it may say FDC, that's the floppy controller).

 

Then in the boot sequence section:

 

Boot Sequence

The computer attempts to boot from the sequence of devices specified in this list.

 

 

Make floppy the last choice.

 

That should do it, here's a refeerence document:

 

http://support.dell.com/support/edocs/systems/dimE520/en/SM_EN/syssetup.htm#wp1055144

 

 

 

Let me know how you make out....

 



Edited by Molinari on 7/19/2009 at 2:06 PM

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Expert: Molinari
Pos. Feedback: 99.2 %
Accepts: 
Answered: 7/19/2009

Computer Support Specialist

Certified IT Guru since C-64 and Amiga, expert at grey areas....

126 days and 7 hours ago.

Reply

im trying to start up the computer now scince i did what u said

Posted by Molinari 126 days and 7 hours ago.

Info Request

Ok....

126 days and 7 hours ago.

Reply

it comes up that you have to put in a windows installation disc restart your ccomputer and press repair my computer

Posted by Molinari 126 days and 7 hours ago.

Info Request

What is it set to boot off of first?

 

126 days and 7 hours ago.

Reply

i think its the cd/dvd drive

Posted by Molinari 126 days and 7 hours ago.

Info Request

And hard drive is second ?

 

126 days and 7 hours ago.

Reply

im not sure

Posted by Molinari 126 days and 7 hours ago.

Info Request

It should be

CD

Hard drive

then others third on down....

 

Was there a floppy seek option?

 

Do you have a windows installation disc ?

 

126 days and 7 hours ago.

Reply

no there wasnt a floppy seek option but i do have an installation disc

Posted by Molinari 126 days and 7 hours ago.

Info Request

Ok, do what it says, it seems the OS still thinks there's a floppy....

"windows installation disc restart your ccomputer and press repair my computer"

 

Do you have vista or xp ?

 

126 days and 7 hours ago.

Reply

vista

Posted by Molinari 126 days and 7 hours ago.

Info Request

Ok, that makes it easier....

Put the cd in reboot and run a repair, that should fix it....

 

126 days and 7 hours ago.

Reply

ok...

Posted by Molinari 126 days and 7 hours ago.

Info Request

I'll be here....

 

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