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Question

I 'm using Trend Micro and Stopzilla. My timed scan alerts BKDR VB.AGO. The protection program cannot quarantine or remove the virus. Cannot manually remove. dll remains and is running in background. Suggestions please.

Submitted: 126 days and 10 hours ago.
Category: Computer
Value: $16
Status: CLOSED
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Optional Information

Computer OS: Windows 2000
Browser: Mozilla

Already Tried:
Scanned with Micro Trend Antivirus and Stopzilla spyware, malware and popups. The programs have always been able to handle attempts. Cites this problem as dll.

Posted by Santonu 126 days and 10 hours ago.

Info Request

Hi,

Please try the following link to download trial version of Antimalware (do not purchase anything)

http://tinyurl.com/km3qoq

Once downloaded, Install it and scan your computer.

Select Perform full scan, click on Scan

When completed, it will give you the option to Remove Selected (if it finds any infection)

When completed, restart the computer and let me know the results.


Thanks


126 days and 10 hours ago.

Reply

Santonu,
I will progress to animalware and perform those steps and update you to the progress. Thanks.

Posted by Santonu 126 days and 10 hours ago.

Info Request

The full scan will take a while to complete. Let me know the results


Thanks

126 days and 8 hours ago.

Reply

Santonu,
I ran the full scan and the scan detected 23 infected files. Also, the rlls.dll was removed. The system seams to fucntion more eficiently. Thank you so much. I will keep you posted for further progress. I will inform all my business and college friends of the service. Thanks again.
XXXXXXXXXX

Accepted Answer

Antimalware is a powerfull tool. It is able to detect and clean most of the infections.

Please let me know if you need further assistance with this problem


Thanks

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Expert: Santonu
Pos. Feedback: 98.9 %
Accepts: 
Answered: 7/19/2009

Computer Support Specialist

Diploma in Hardware

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