Hiya,
Is the drum still going round?
Does it work as normal except for heat?
Thanks
OK, thanks for that.
Unplug the appliance and take the cover on the rear off.
This will expose the element and the thermostats.
You will require to have access to and be able to use a multimeter to check the thermostats.
Check them to see if they are open circuit, if they are look to see if there is a hole in the rear of one of them. If there is a hole, use a pin and gently reset the thermostat.
If no hole, you'll need to fit new ones.
Also check the heater to see if it's open circuit and check the wiring for any broken wires.
Hope this helps
Let me know how it goes or if you need more help
Home Appliance Technician
Whitegoods engineer working for a multibranded national company in the UK.
If you are in the UK, try www.espares.co.uk
If you are in another country let me know and I'll see what I can find.
If you have trouble finding the parts, let me know and I'll see what I can find in the office tomorrow.