Hiya,
When you close the door does it feel as though it's locking properly?
Does the appliance make any noise at all?
Are any of the lights flashing or are you getting any error codes?
Thanks
It's not the seal I'm asking about, there is a switch inside the door.
When you close the door and it locks it makes a connection on this switch.
Hence the reason I asked if it felt it was closing properly.
If it does, you'll need to unplug the appliance and take the decor door off, then take the facia panel off to gain access to the door lock.
Take the wires off the door lock and join them together temporarily.
Switch the machine on and if it starts running unplug it again immediately.
You'll need to see why the lock isn't working and replace either the lock mechanism or the microswitch.
Check this out, let me know how it goes.
Good luck with it.
Home Appliance Technician
Whitegoods engineer working for a multibranded national company in the UK.