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Just got a HP Smartphoto Premier printer/scanner. Can't seem to get the CD/DVD printer to work properly. I designed my own label, place the CD/DVD in the provided trey, insert in the printer (aligning the green lines) then press the print button on my computor. The trey is pulled in to the machine and the printing process appears to be taking place. When done, the machine ejects the trey with the CD/DVD. Only a word or two on the lower left or right quadrant is visible. How do you make it print in the center?

Submitted: 137 days and 10 hours ago.
Category: Computer
Value: $9
Status: AWAITING CUSTOMER ACTION
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Posted by PC Specialist 136 days and 9 hours ago.

Answer

Please try changing the ink colour to black in the Hp software.
Please then let me know the results.

135 days and 6 hours ago.

Reply

SORRY, BUT THIS DID NOT DO THE TRICK. STILL TRYING TO FIGURE OUT WHAT IS CAUSING THIS NOT TO WORK. WILL ADVISE.

Answer

Try using dark colors for some reason this machine prints color very lightly on discs

Picture
Expert: PC Specialist
Pos. Feedback: 97.2 %
Accepts: 
Answered: 7/10/2009

Computer Support Specialist

8 years experience in the IT field and in customer support.

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