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Question

Kanussi jet system IZ washing machine

When I start the program runs for a few minutes - then stops.

Have chekced that filter(bottom right) is clear/ clean. have checked that there are no kinks in the waster pipe.

Submitted: 138 days and 18 hours ago.
Category: UK Appliance
Value: $20
Status: CLOSED
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Posted by Fred Bloggs 138 days and 17 hours ago.

Info Request

Hiya,

Can you post the full model number of the appliance please?

If you can also post the product number (PNC) that would be better.

Prefix the pnc with A to prevent it being crossed out.

 

Thanks

138 days and 17 hours ago.

Reply

It's an 'IZ12'.

Just been trying to tun the full program - 90 cotton wash, prewash, superrinse, - clock says should take 2:45. Runs down to 2.:39 and stops (ie nothing happening).

Rgds

Barryjogorman

Posted by Fred Bloggs 138 days and 17 hours ago.

Info Request

Hiya,

The model number gives me 15 variations of the appliance.

If you open the door there should be a label with the PNC beginning with 9.

Prefix it with A and it will identify the machine , if there are 2 numbers after the pnc, include these too.

 

Thanks

138 days and 17 hours ago.

Reply

here's what I found:

Model: IZ12
Type: P6747639
Prod No.:XXXXXXXXXX

Ser. No. 202 00102

Rgds

Barryjogorman

Posted by Fred Bloggs 138 days and 17 hours ago.

Info Request

Hiya,

OK, thanks for that.

 

Press and hold the start/pause and skip reset buttons together.

Whilst holding them, switch on.

The appliance will beep or flash, let go of the buttons.

The leds will now scroll.

Press and release the temperature button until you get the 2nd bottom led of the 2nd column lit.

You will now have an error code displayed. Let me have the error code.

 

If you don't have a time display, the column of leds on the right will be flashing. Number them with 1 at the top and let me know which numbers are flashing.

 

Now, switch off, switch on and switch off again.

 

Thanks

138 days and 17 hours ago.

Reply

E52

Accepted Answer

Hiya,

E52 indicates a motor fault. There is no signal from the tachometer.

The service manual states ; Motor; tachometric generator; wiring; main PCB as the possible cause of the fault.

 

I'd suggest you check the carbon brushes in the motor and if they have worn or broken, replace them.

 

If they are ok you are looking at a possible motor fault and/or main control board.

 

Click here for the motor

 

Click here for the pcb

 

The pcb would also have to be configured to the appliance before it would work.

 

It might be worthwhile calling Domestic and General for a price on a repair and 1 year extended warranty. www.domgen.com will get you the details and phone number.

 

Hope this is of some help.

Let me know how it goes.

Thanks

Picture
Expert: Fred Bloggs
Pos. Feedback: 99.9 %
Accepts: 
Answered: 7/6/2009

Home Appliance Technician

Whitegoods engineer working for a multibranded national company in the UK.

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