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Question

Zanussi washer dryer zwd1472W 2 years old when i set to programme (any) it fills for a few seconds and then stops, all the programme lights come on and machine wont go any further.

Submitted: 141 days and 16 hours ago.
Category: UK Appliance
Value: $15
Status: CLOSED
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Posted by Fred Bloggs 141 days and 16 hours ago.

Info Request

Hiya,

Switch the appliance on and once it's initialise press the start/pause and skip reset buttons together.

Initially the leds will go off then it will display an error code to you.

Let me have the error code.

If you don't have a time display window the 8 leds on the right will flash an error code.

Number the lights with 1 at the top and let me know which numbers are flashing.

 

Thanks

141 days and 16 hours ago.

Reply

error code is E36

Posted by Fred Bloggs 141 days and 16 hours ago.

Answer

Hiya,

Thanks for that.

E36 indicates the sensing circuit on anti-boiling pressure switch 1 is defective.

Unfortunately the service manual only lists one item as the possible cause - Main board defective.

Unplug the appliance and take the top off the appliance.

The main board should be at the front right of the appliance hanging downward.

Unplug every plug, one at a time, and plug them back in.

Locate the pressure switch(es) (you can identify them by the thin tube attached to them) and unplug these and plug them back in.

Try the machine again.

This is just to ensure it's not a dirty connection causing the problem.

If still faulty then it would appear that the main control board is the most likely part causing the fault.

The main board would require an engineer to programme it but you'll get an idea of the cost of the board from the link. (enquire with the retailer to see if there is a pre configured board)

Click here for the main board

I'd also suggest you consider getting a price from Domestic and General for a price on a repair and 1 year extended warranty. www.domgen.com will get you the details and price.

Hope this helps

Let me know how it goes.

Thanks

141 days and 16 hours ago.

Reply

we have just unplugged at the mains and plugged in again. The wash cycle has started up this time so although I don't think it is fixed it is working, although intermittently as we have managed to get it going some days and not others for the past couple of weeks. I'm not sure we are that comfortable with taking the machine apart but thanks for the step by step detail which I shall print off. If it continues playing up then I will go to the website you suggest.
Thanks a million
XXXXXXXXXXXXX

Accepted Answer

Hiya,

If it's working intermittently I'd suggest checking the wiring and plugs now.

If you continue using it and it turns out that it was only a slack connection then this could arc and burn. You would then be faced with a parts bill rather than tightening a plug.

 

Good luck with it.

Thanks

Picture
Expert: Fred Bloggs
Pos. Feedback: 99.9 %
Accepts: 
Answered: 7/4/2009

Home Appliance Technician

Whitegoods engineer working for a multibranded national company in the UK.

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