Appliance

Ask an UK Appliance Question, Get an Answer ASAP!

Have your own UK Appliance question?

2 Appliance Technicians are Online Now

characters left:

Not an UK Appliance Question?

Question

Good Morning! We have an integrated Diplomat ADP8332 dishwasher and there is very little water going into it. It is about four years old and has been working perfectly until now; there are no error codes shown and it is heating up no problem. The problem appears to be with water supply but that is switched on and apparently uninterrupted until it enters the appliance.

Before I get someone in to pull it out and have a good look are you able to assist with a diagnosis, please?

Many thanks,
Graham
Ruislip

Submitted: 141 days and 9 hours ago.

Category: UK Appliance

Value: $9

Status: AWAITING CUSTOMER ACTION

Posted by Fred Bloggs 141 days and 9 hours ago.

Info Request

Hiya,
What actually happens once it's filled?
How much water is there when you open the door?

Thanks

141 days and 9 hours ago.

Reply

Hi,
There is clearly little cleaning taking place as the dishes remain dirty. There is a small amount of water in the bottom of the appliance but no more than a 2mm or so in depth. I almost wonder whether it is a redistribution of water from the bottom of the appliance (filter area).
Am just on way out for a few things so will communicate more later.
Thanks for your assistance so far.
Graham

Posted by Fred Bloggs 141 days and 8 hours ago.

Info Request

Hiya,
OK, thanks for that.
When it should be washing do you hear the water being pumped around?

Thanks

141 days and 5 hours ago.

Reply

No - it sounds quite different and am fairly certain there is nothing much coming from the spray heads.
Regards,
Graham

Posted by Fred Bloggs 141 days and 4 hours ago.

Info Request

Hiya,
OK, once the initial drain pump has run and the machine has filled.
Apart from heating the water, what happens?
Does the circulation pump run?
If you add a jug of water, does the appliance work properly then?

Thanks

Edited by Fred Bloggs on 7/4/2009 at 2:22 PM

141 days and 4 hours ago.

Reply

Yes - I think so. If it sounds like a low pulsing motor then definitely yes. Forgive me but don't know much about the internals.
Thanks,
Graham

Accepted Answer

Hiya,
OK, thanks for that.
The circulation pump isn't a low pulsing sound normally, this sounds more like a faulty circulation pump.

The water level in your machine will be correct as the time fill is worked out by the onboard computer as it takes in the first 2 litres.

The Askol circulation pump fitted to your appliance suffers from cracked magnets which causes it to pulse rather than run smoothly.

The cure is a new circulation motor.

Click here for the circulation pump/motor

Hope this is of some help.
Let me know how it goes or if you need more help.
Thanks

Edited by Fred Bloggs on 7/4/2009 at 2:36 PM

Accepts:
Expert:	Fred Bloggs
Pos. Feedback:	99.9 %
Answered:	7/4/2009

Home Appliance Technician

Whitegoods engineer working for a multibranded national company in the UK.

141 days and 4 hours ago.

Reply

many thanks - it sounds like good advice.
Regards,
Graham

Posted by Fred Bloggs 141 days and 4 hours ago.

Info Request

Hiya,
Thank you for the payment, it is appreciated.
Let me know how it goes.
Good luck with the repair.

Thanks

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Appliance

Have your own UK Appliance question?

Question

Info Request

Hiya,What actually happens once it's filled?How much water is there when you open the door? Thanks

Reply

Info Request

Hiya,OK, thanks for that.When it should be washing do you hear the water being pumped around? Thanks

Reply

No - it sounds quite different and am fairly certain there is nothing much coming from the spray heads. Regards, Graham

Info Request

Hiya,OK, once the initial drain pump has run and the machine has filled.Apart from heating the water, what happens? Does the circulation pump run?If you add a jug of water, does the appliance work properly then? ThanksEdited by Fred Bloggs on 7/4/2009 at 2:22 PM

Reply

Yes - I think so. If it sounds like a low pulsing motor then definitely yes. Forgive me but don't know much about the internals. Thanks, Graham

Accepted Answer

Reply

many thanks - it sounds like good advice. Regards, Graham

Info Request

Hiya,Thank you for the payment, it is appreciated.Let me know how it goes.Good luck with the repair. Thanks

Related UK Appliance Questions

Hiya,
What actually happens once it's filled?
How much water is there when you open the door?

Thanks

Hiya,
OK, thanks for that.
When it should be washing do you hear the water being pumped around?

Thanks

No - it sounds quite different and am fairly certain there is nothing much coming from the spray heads.
Regards,
Graham

Hiya,
OK, once the initial drain pump has run and the machine has filled.
Apart from heating the water, what happens?
Does the circulation pump run?
If you add a jug of water, does the appliance work properly then?

Thanks

Edited by Fred Bloggs on 7/4/2009 at 2:22 PM

Yes - I think so. If it sounds like a low pulsing motor then definitely yes. Forgive me but don't know much about the internals.
Thanks,
Graham

many thanks - it sounds like good advice.
Regards,
Graham

Hiya,
Thank you for the payment, it is appreciated.
Let me know how it goes.
Good luck with the repair.

Thanks