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Question

Why does Microsoft Window pop up every time I log on to a web site and in box says: (Internet Explorer has stopped working.)
What do I do to fix this? Mary

Submitted: 265 days and 3 hours ago.
Category: Computer
Value: $14
Status: CLOSED
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errorFix

Posted by PC Expert 265 days and 3 hours ago.

Info Request

Hi XXXXXXXXX,
Are you using Xp or vista?ALso please mention the version of internet explorer you have..

265 days and 2 hours ago.

Reply

I have vista. Internet Explorer8

Accepted Answer

Hi,

First visit the link below and downlaod mozilla firefox.

http://www.mozilla.com/en-US/firefox/personal.html

Install it and see if you can acess the internet through firefox.If you can then download internet explorer from the link below:-

http://www.microsoft.com/windows/internet-explorer/default.aspx

Reinstall internet explorer 8.

Hope this helps.

Regards,
lifesaver

Picture
Expert: PC Expert
Pos. Feedback: 99.1 %
Accepts: 3154
Answered: 6/28/2009

Computer Support Specialist

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

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