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Upgraded to IE8 and bundled Windows Live programs onto PC with XP Pro
After re-boot the following occurs

1) PC keyboard does not work for any application. However connecting to off-site PC (work) via RDP and keyboard functions on remote PC.

2) Launch IE8 and get dialog box with "the ordinal 650 could not be located in the dynamic link library iertudil.dll

Tried System Restore and dialog box with "the ordinal 414 could not be located in the dynamic link library urlmon.dll".

Suggestions?
James Conway

Submitted: 147 days and 18 hours ago.

Category: Programming

Value: $22

Status: AWAITING CUSTOMER ACTION

Computer OS: Windows XP
Browser: IE

Already Tried:
Upgraded to IE8 and bundled Windows Live programs onto PC with XP Pro
After re-boot the following occurs

1) PC keyboard does not work for any application. However connecting to off-site PC (work) via RDP and keyboard functions on remote PC.

2) Launch IE8 and get dialog box with "the ordinal 650 could not be located in the dynamic link library iertudil.dll

Tried System Restore and dialog box with "the ordinal 414 could not be located in the dynamic link library urlmon.dll".

Answer

Hello,

Thank you for contacting Just Answer.

What antivirus software program are you using?

First you need to perform a complete scan of your system with your antivirus software.

Accepts:
Expert:	syseng
Pos. Feedback:	100.0 %
Answered:	6/27/2009

Computer Systems Engineer

CISSP with 17 years experience, including Linux development and platform support

147 days and 8 hours ago.

Reply

Using Symantic Endpoint v11.0.
Scan ran with no infections
Ran un-install IE8 successfully and after re-boot computer worked without trouble; IE7 is still there and works as expected.

No future assistance is necessary

Posted by syseng 146 days and 17 hours ago.

Info Request

Glad that you now have it working and thank you for contacting Just Answer.

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Answer

Hello, Thank you for contacting Just Answer. What antivirus software program are you using? First you need to perform a complete scan of your system with your antivirus software.

Reply

Using Symantic Endpoint v11.0.Scan ran with no infectionsRan un-install IE8 successfully and after re-boot computer worked without trouble; IE7 is still there and works as expected. No future assistance is necessary

Info Request

Glad that you now have it working and thank you for contacting Just Answer.

Related Programming Questions

Hello,

Thank you for contacting Just Answer.

What antivirus software program are you using?

First you need to perform a complete scan of your system with your antivirus software.

Using Symantic Endpoint v11.0.
Scan ran with no infections
Ran un-install IE8 successfully and after re-boot computer worked without trouble; IE7 is still there and works as expected.

No future assistance is necessary