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I have a brand new Troy Bilt tb525cs string trimmer. I am having problems with line being advanced automatically to the point I can't cut. I've read the instructions and hoping you see something I'm doing wrong.

It says to align the arrows on the cutting head knob with the outerspool eyelets. I then feed about 10 feet of line through it till even. Then I turn the cutting head clockwise until I have just a few inches of line sticking out.

When I start the trimmer and begin using it.....it almost immediately begins to let line out on its own till it's too much and wrapped around the head.

Any idea on why the line is letting itself out? It's driving me crazy.

Submitted: 154 days and 9 hours ago.

Category: Small Engine

Value: $13

Status: AWAITING EXPERT REPLY

Posted by J.R. 154 days and 8 hours ago.

Info Request

Is it letting the line out even if you do not touch the head on the ground?

154 days and 6 hours ago.

Reply

Yes. Its not the orange easy feed head you see online for the model. Its black and red

Posted by J.R. 154 days and 2 hours ago.

Answer

See attached link.

http://lawnandgarden.owneriq.net/manuals/mfg/troybilt/big_red_tb575ss.html

154 days and 2 hours ago.

Reply

My unit does not have the speed spool. The manual shows how to load the line with the "speed spool" and my unit does not have that. I think I will try and call the Troy Bilt help line tomorrow.

Posted by J.R. 154 days and 2 hours ago.

Answer

Your spool may be an aftermarket spool in which I would need to know who it is made by.

154 days and 2 hours ago.

Reply

It is only 3-4 weeks old and was bought brand new from Lowes. I'll look and email back

154 days and 2 hours ago.

Reply

i looked. It is a speedspool but not the orange one. The owners manual says cutting mechanism is a speed spool 2

Posted by J.R. 154 days and 2 hours ago.

Info Request

The trimmer should have a model and serial number. What are those numbers ?

154 days and 2 hours ago.

Reply

<p>model tb525cs</p><p>serial # 1c239d28023</p>

Answer

The model number should start with 41

Accepts:
Expert:	J.R.
Pos. Feedback:	98.8 %
Answered:	6/21/2009

Small Engine Technician

Owner of outdoor power equipment business, repairing all makes and models.

154 days and 1 hours ago.

Reply

The label is marked up...all I can get is;

Model _ _ dt52c966
serial is XXXXXXXXXX

153 days and 14 hours ago.

Reply

Did you find out?

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Have your own Small Engine question?

Question

Info Request

Is it letting the line out even if you do not touch the head on the ground?

Reply

Yes. Its not the orange easy feed head you see online for the model. Its black and red

Answer

See attached link. http://lawnandgarden.owneriq.net/manuals/mfg/troybilt/big_red_tb575ss.html

Reply

My unit does not have the speed spool. The manual shows how to load the line with the "speed spool" and my unit does not have that. I think I will try and call the Troy Bilt help line tomorrow.

Answer

Your spool may be an aftermarket spool in which I would need to know who it is made by.

Reply

It is only 3-4 weeks old and was bought brand new from Lowes. I'll look and email back

Reply

i looked. It is a speedspool but not the orange one. The owners manual says cutting mechanism is a speed spool 2

Info Request

The trimmer should have a model and serial number. What are those numbers ?

Reply

<p>model tb525cs</p><p>serial # 1c239d28023</p>

Answer

The model number should start with 41

Reply

The label is marked up...all I can get is; Model _ _ dt52c966 serial is XXXXXXXXXX

Reply

Did you find out?

Related Small Engine Questions

See attached link.

http://lawnandgarden.owneriq.net/manuals/mfg/troybilt/big_red_tb575ss.html

The label is marked up...all I can get is;

Model _ _ dt52c966
serial is XXXXXXXXXX