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Question

Kenmore Elite 665.17463300 water doesn't make it to the top rack

Submitted: 161 days and 7 hours ago.
Category: Appliance
Value: $14
Status: CLOSED
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Posted by a1speedyappliance 161 days and 6 hours ago.

Info Request

this is you spray arm assembly,
View Full Image
check and see if the parts in the back are all together and that the tube is going into the back flat flat tube thats where your water goes up to the top spray arm. also how much water is in the machine after it fills? let me know, thanks Bryan

161 days and 6 hours ago.

Reply

Yep, that's the one.

Posted by a1speedyappliance 161 days and 6 hours ago.

Info Request

ok how much water do you think is going into the machine after its done filling. ( how high is the water)

161 days and 6 hours ago.

Reply

About 1" deep during Quick Rinse cycle. I should also mention there is a LOT of white, hard water scale all throughout the machine, especially along the top and upper sides.

Posted by a1speedyappliance 161 days and 6 hours ago.

Answer

you should have more water in it, theres not enough water to reach the top spray arms you will probably need to replace the fill valve, its clogged and the are time filled and not enough water is getting in before it stops filling. the scaly stuff is hard water and its clogged the valve. you should have about two inches at least. heres the valve,
Part
View Full Image
you can get this here, http://www.repairclinic.com/SSPartDetail.aspx?s=t-665.17463300-%3d%3dei961993&PartID=961993 this should take care of the water problem. you should try to clean all the scale out or as much as possible this can also clog the tubes, hope this helps , thanks, Bryan

161 days and 6 hours ago.

Reply

Where is this part on the machine, and how easy is it to swap out? Is there somewhere I can get a schematic of the dishwasher?

Posted by a1speedyappliance 160 days and 20 hours ago.

Answer

ok the part is right behind the kick panel in the front of machine below the door, it should be on the left side when looking from the front. heres a diagram.
View Full Image
hope this helps, thanks Bryan

160 days and 18 hours ago.

Reply

thank you, you have been a huge help. One last question: Adding water to the tub should then make the upper rack arm assembly work?

Posted by a1speedyappliance 160 days and 18 hours ago.

Answer

it should. try putting a gallon in after it fills and see if the spray arm works then, if theres not enough water it wont be able to send water to all the spray arms, let me know, thanks, Bryan

160 days and 17 hours ago.

Reply

well..raising the water level up to about 2" as you suggested still did not activate the upper arm. Any ideas?

Posted by a1speedyappliance 160 days and 17 hours ago.

Answer

the only other thing it may be is the flat tube up the back is clogged. not letting water through to top spray arms. try cleaning them, i'll be back later today to check on your progress, need to go to work. thanks Bryan

160 days and 16 hours ago.

Reply

REALLY appreciate your help. Thanks, I'll report back later this evening.

Accepted Answer

ok thanks, I still havnt left the office but i'm leaving now. thanks, Bryan

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Expert: a1speedyappliance
Pos. Feedback: 99.0 %
Accepts: 
Answered: 6/15/2009

Home Appliance Technician

i own and operate a 1 speedy appliance here in tennessee.i am a certified appliance technician

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