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I have a macbook pro. Inserted a small cd and can't get it to eject and it doesn't show up on the desktop. I've tried all the usual trick, to no avail. Even blogged ideas, like shaking the laptop upsidedown. HELP!!! and thanks in advance.

Submitted: 162 days and 11 hours ago.

Category: Mac

Value: $9

Status: AWAITING CUSTOMER ACTION

OS: Mac OS X

Already Tried:
can't get a small cd out of drive. doesn't show up on desktop. restarting, eject key, holding down center key when rebooting....restarting, inserting another cd to eject both, shutting down and shaking (as suggested on blog) nothing works......

Posted by Rob 162 days and 10 hours ago.

Answer

Hello,

Here are the eject CD possibilities:

1) First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.

2) If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.

3) Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.

4) If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.

5) Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder

6) Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.

7) Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.

8) Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.

9) Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs.)

10) If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.

If you put a mini cd that's not the normal size CD and these 10 possibilities don't work, you'll probably have to take the computer into an authorized Apple reseller store to get it out.

Rob

161 days and 17 hours ago.

Reply

tried everything except no. 8 suggestion open terminal, what does that mean, nothing else worked. I don't use a mouse and that always worked for me also over the years, holding button down while rebooting but i did hod down the touch pad instead but nothing. it tries to eject the disk, i can tel by the sound, but, to no avail. thanks anyway.....

Posted by Rob 161 days and 14 hours ago.

Answer

Number 8 is done by typing drutil tray eject in the application named Terminal which is in the Applications/Utilities folder.

160 days and 22 hours ago.

Reply

nothing worked

Posted by Rob 160 days and 22 hours ago.

Answer

I think you are going to need to take the computer in to an authorized Apple reseller to get it out. But, I will opt out of this question to see if anybody else here can come up with any other answers for you.

Good luck with it,
Rob

Answer

Good Afternoon,

My name is Derick and I would like to try to help you with your issue. In my experience this is a very common issue that affects a lot of people. The mini CD is often easily removed by holding the computer optical drive down and then hitting the eject key. Once you hear the disk drive begin to eject the CD tap on the bottom of the computer with an open hand while the eject process is happening. More often then not the disk will almost fall out of the drive as the disk is not properly engaged by the drive because of its size. Do not use excessive force, but do not be afraid to use a little force to help free the disk from the drive.
This should help you get back on track and using your optical drive. Have a great afternoon.

Thanks,
Derick

Accepts:
Expert:	Derick The Mac Guy
Pos. Feedback:	100.0 %
Answered:	6/15/2009

Mac Genius

5 yrs Experience with Macs including 4 yrs as a Mac Genius with Apple

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I have a macbook pro. Inserted a small cd and can't get it to eject and it doesn't show up on the desktop. I've tried all the usual trick, to no avail. Even blogged ideas, like shaking the laptop upsidedown. HELP!!! and thanks in advance.

Optional Information

OS: Mac OS X Already Tried: can't get a small cd out of drive. doesn't show up on desktop. restarting, eject key, holding down center key when rebooting....restarting, inserting another cd to eject both, shutting down and shaking (as suggested on blog) nothing works......

Answer

Reply

Answer

Number 8 is done by typing drutil tray eject in the application named Terminal which is in the Applications/Utilities folder.

Reply

nothing worked

Answer

I think you are going to need to take the computer in to an authorized Apple reseller to get it out. But, I will opt out of this question to see if anybody else here can come up with any other answers for you. Good luck with it, Rob

Answer

Related Mac Questions

OS: Mac OS X

Already Tried:
can't get a small cd out of drive. doesn't show up on desktop. restarting, eject key, holding down center key when rebooting....restarting, inserting another cd to eject both, shutting down and shaking (as suggested on blog) nothing works......

I think you are going to need to take the computer in to an authorized Apple reseller to get it out. But, I will opt out of this question to see if anybody else here can come up with any other answers for you.

Good luck with it,
Rob