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Question

I have a Lenova desk top purchased two years ago, Product ID XXXXXXXXXXXU
Begining about three weeks ago the computer started to take longer and longer to start up and finally would not start at all. Can you help me?

Submitted: 164 days and 20 hours ago.
Category: Computer
Value: $15
Status: CLOSED
+
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Optional Information

OS: Windows Vista; Browser: Netscape

Already Tried:
I have checked all plugs, power is getting to computer,other than that don't know what else to try

Posted by Sudipto 164 days and 18 hours ago.

Info Request

Hi,
When you start the desktop can you see any display onscreen like lenevo etc??

164 days and 11 hours ago.

Reply

When I try to start my descktop nothing is displayed onscreen.

Posted by Sudipto 164 days and 6 hours ago.

Info Request

Do you hear any beep sound when you start your pc?

163 days and 22 hours ago.

Reply

I do not hear any beep sound when I start the computer just a faint hum from the cooling fans.

Posted by Sudipto 163 days and 18 hours ago.

Info Request

Ok Disconnect the Moniter from the PC and power on the moniter and see any messages like "Check signal cable" etc......and let me know.

163 days and 17 hours ago.

Reply

The problem is resolved, I called Lenova this a.m. and explained my problem, they informed me that there has been a recall on this PC model because of a faulty Motherboard. A technicion will be sent out to replace the Motherboard even though the warrenty period has ended. Thank you for your trouble.

Accepted Answer

Thats great and thanks for the information I too thought about it thats why I told you to test the moniter.

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Expert: Sudipto
Pos. Feedback: 98.3 %
Accepts: 
Answered: 6/11/2009

Computer Hardware Engineer

Certificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting

161 days and 21 hours ago.

Reply

I appreciate your effort to try and help me with my problem but my own initiative in contacting Lenova was the key to solving my problem.

However I authoriize the release of the CA $17 held in my account to Sudpito.

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