Hi XXXXXXXX XXXXXX. Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:-Could you explain your situation a little more?
What model number is it?
Are you trying to WIPE its entire memory or just erase one record?Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.
Here is the owners manual for you..
http://www.sharpusa.com/files/org_man_EL6930_EN.pdf
I hope this helps you with what you desire.
Senior Manager, Retail Electr&onics
24 Years experience in Electronics as Manager of Retail Electronics. 30 Years Experience Computers.