JustAnswer > Computer
Ask A Question|Register|Login|Help
JustAnswer

Computer
Ask a Computer Question, Get an Answer ASAP!

Have your own Computer question?

9 Tech Support Specialists are Online Now
characters left:
Not a Computer Question?
Bookmark and Share

Question

i have a folder on my c drive where a scan utility directs my scans from my scanner. I need them to be directed to a folder on my H drive and then have the files in the c drive deleted. I can't map to the folder because the utility can not be started in desktop mode only in service mode. any ideas?

Submitted: 172 days and 13 hours ago.
Category: Computer
Value: $16
Status: AWAITING CUSTOMER ACTION
+
Read More

Optional Information

OS: Windows XP; Browser: IE

Already Tried:
tried mapping. tried loading the file utiltiy (kyocera task alpha scan file utility) on the H drive. I have to have files on the H drive for security reasons. I am really wondering if a scrpt can be written or if there is already software available to automatically direct all scans from the scan folder on the c drive to a scan folder on the H drive. thanks

Answer

hi..

thank you for asking..

please uninstall the software.. and reinstall.. while reinstalling just select the location where you want to store your utlity files.. It will help you..

Please ask me again if it doesnt work..

Picture
Expert: Steve
Pos. Feedback: 94.6 %
Accepts: 
Answered: 6/3/2009

Computer Hardware Engineer

12+ years of experience repairing computers and printers

172 days and 2 hours ago.

Reply

hi steve,

thanks for looking at my question. I think i can install the utility on my H drive. I will try this today and let you know. the kyocera scan utility has to be running in order for it to diret the scanned documents to a folder that you set up on what ever drive you want. I may have a port problem (port 21 ) may not be open or may not be able to be opened on my H drive. Port 21 is the port that the utility needs. I was wondering if there is any software that i could get or have written that would automatically forward any file sent to the folder on the c dive to the folder on the H drive and then delete the c drive file.

Posted by Steve 171 days and 5 hours ago.

Info Request

Hey,

Does my answer work?? if yes please ACCEPT.. because that how I get paid for my work..

Thank you

+
Read More

Related Computer Questions

  • I contacted netzero teah to fix a problem. Netzero could not
  • I use Outlook Express for my email. Sent mail no longer goe...
  • printer stopped suddenly was fine yesterday what might i
  • how do i get out of memory for fax receiving
  • Problem: Can not open program Word Perfect X4...message: ...
  • I moved recently & need the disc for my MFC-465CN fax,printe...
  • I have been using Limewire 5 for months now. I started it up
  • I just bought a black ink cartridge for my X5410 printer, in...



Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Question List | Become an Expert | Terms of Service | Security & Privacy | About Us
© 2003-2009 JustAnswer Corp.