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My easy share printer won't print, it tells me that I am out of paper. It charges my camera, it transfers pictures to my computer, but it won't print. I cannot find a number on the printer, but the camera says CX7300

Submitted: 252 days and 4 hours ago.
Category: Computer
Value: $9
Status: AWAITING CUSTOMER ACTION
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Posted by James W 251 days and 11 hours ago.

Answer

Hi XXXXXXXXXX. Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?

 

Is it possible that the printer is Actually OUT of Paper and INK?

 

The easy share printer usus a cartridge that is a combination paper and ink cart.

 

Usually the one that comes with the printer will own print 10 or 20 pics before you have to replace it.

 

The carts that you buy at the store may do 40.

 

I have seen 120 pacs, but I think that they just have three paper and ink combo carts in the package.

 

Without trying to be sounding insulting

You may need to go to the store and Buy some paper and ink cartridges.


Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

248 days and 23 hours ago.

Reply

I have new Kodak paper & ink cartridge. I faned the paper, I checked for paper jam. It appears that the rollar that pushes the paper through the printer is not working.

236 days and 23 hours ago.

Reply

No one has answered my reply, can someone please pick it up?

Posted by Brad 236 days and 4 hours ago.

Answer

Unplug the printer from the power supply and the computer and let sit for a while then plug it back in and retry. let me know

234 days and 3 hours ago.

Reply

I unplugged the printer for about 5-10 minutes, I plugged it back in, waited awhile but no change. It still tells me to add paper.

Posted by Brad 234 days and 3 hours ago.

Info Request

You said that the roller that picks up paper was not working?

232 days ago.

Reply

That's what I think. It sounds like it is going to print,then it stops making the noise like the paper is going through, then tells me that I am out of paper.

Posted by Brad 231 days and 21 hours ago.

Answer

how old is the printer? Is there anything that could be blocking the path of the paper? Can you open the printer like you are changing ink and carefully inspect the paper path? Finally of you have a thing piece of card board like from the back of a pad, press that slowly through the were the paper goes while the printer is off

225 days and 3 hours ago.

Reply

I believe that we got the camera one of the first years it came out. It's been quite awhile, I'm no sure how long. I could not get any cardboard through the paper track, so I took the screws off the back & pulled it somewhat apart. There was nothing stuck inside. I cannot remove the ink roll at all. It's a good charger for my camera, otherwise I think there's a unfixable machanical problem inside it. The reason I went online to Kodak was to see how much a replacement would cost but I cannot find anything like the one I have.The # on the bottom of the printer is KCNDJ43455102. If you can help me with this, I will gladly press the Accept.

Answer

There are little switches that show whether the paper is stuck and you may want to locate those visually and see that they are working and are not stuck in one postion. Also I am not able to locate any information on the printer with the number that you gave me. That might be the serial number and I need the model

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Expert: Brad
Pos. Feedback: 97.2 %
Accepts: 565
Answered: 6/29/2009

Computer Support Specialist

20 + years tech support, certified windows 98, nt, xp, vista

223 days and 22 hours ago.

Reply

I checked everywhere I could to see if I could find a switch, I couldn't see any but I finally got the print cartridge out & sprayed inside in case there was some dirt stuck in there. I did get one picture to print when I pushed the paper into the printer with a knife. I was unable to repeat this. The number that I sent you is the only number that I could find. I even checked the book but no number there, but the book says 2004, so I assume that's when the printer was made ( in China).

Posted by Brad 223 days and 22 hours ago.

Info Request

Are there any spaces in that number? Any brand on it

223 days and 2 hours ago.

Reply

There are no spaces in the number. The only name is XXXXX XXXX XXXXX Printer Dock.

Posted by Brad 222 days and 21 hours ago.

Info Request

Is this the one:

http://www.kodak.com/global/en/service/products/ekn026772.jhtml?pq-path=4547

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