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Question

Hi, I have a kenmore washer 80 series and it went dead. It filled up with water on the rinse cycle and that was it to date. Can you help?? thanks mike

Submitted: 193 days and 15 hours ago.
Category: Appliance
Value: $15
Status: AWAITING CUSTOMER ACTION
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Posted by appliance doctor 193 days and 15 hours ago.

Info Request

Hi Mike Did you try to set it at the spin cycle,

193 days and 15 hours ago.

Reply

i have to run, can you call me at XXX-XXX-XXXX please.........

Posted by appliance doctor 193 days and 15 hours ago.

Info Request

Phone calls are not allowed

193 days and 5 hours ago.

Reply

Sorry, I had to go to work and just coming back. Are you or someone else still available to answer my questions?

Posted by appliance doctor 193 days and 5 hours ago.

Info Request

Yes I'm here ,You said it filled in the rinse cycle ,and stopped,If you turn the timer to spin what happens

193 days and 5 hours ago.

Reply

nothing happens, on any of the cycles.

Posted by appliance doctor 193 days and 5 hours ago.

Info Request

I dont have the model # could you send it to me

193 days and 4 hours ago.

Reply

Let's try this from the beginning. kenmore washer, 80 series, that's all I can give at the moment as I'm not where the machine is. Basically, the machine fills up on the rinse cycle, small load as I don't want to be emptying out the water so often. It fills to the level and stops. Try changing different settings to see if anything works. nada. I unplugged the cord and left it out for 12 minutes to see if the memory might reset as I did try changing the settins so much. That's about all the info I can provide now. Any help you can provide or I will need to call sears. thanks

Posted by appliance doctor 193 days and 4 hours ago.

Answer

The problem can be a few things a bad water level switch,a loose connection at the timer ot the timer,To check these parts you really need a volt meter,

193 days and 4 hours ago.

Reply

ok, this sounds like i need a pro on site. thanks for trying.

Posted by appliance doctor 193 days and 4 hours ago.

Answer

Its the only way to check this out

193 days and 4 hours ago.

Reply

thanks

Answer

Thank you for asking your question on JustAnswer, Myself and the other Experts are anxious to help you, it will help to have the make and model number of the appliance we are talking about and any other info that you may think is important that you did not list in your original post to us. We are working hard to make you happy...

 

Please send the model with a period after the first 3 digits of the model number. This is necessary for JustAnswers to think it is not a phone number and X it out...

 

THis may not need a pro to do this,,,depending on the exact model number it could only be a bad lid switch that is very easy to replace....This could save you over $150 in service for something that is less than $30 to replace and 15 minutes of your time...

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Expert: Chas
Pos. Feedback: 99.5 %
Accepts: 
Answered: 5/14/2009

Home Appliance Technician

Maytag , Whirlpool & Kenmore Factory Trained Service Tech

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