Computer

Ask a Computer Question, Get an Answer ASAP!

Have your own Computer question?

20 Tech Support Specialists are Online Now

characters left:

Not a Computer Question?

Question

Have dell latitude d620. trying to repair xp pro. by installing again. no oem disk. to the point it ask to partition drives. can't select c: to partition. just want to start over!

Submitted: 205 days and 1 hours ago.

Category: Computer

Value: $18

Status: AWAITING CUSTOMER ACTION

OS: Windows XP; Browser: IE

Already Tried:
trying to install stuck have another computer with xp just want to format and start over however.

Posted by PC mechanic 205 days and 1 hours ago.

Info Request

Hi XXXXXXX,

I just want to clarify.Your question is a bit unclear.DO you want to repair XP or perform a fresh installation of Xp?If yes are you using a XP boot cd?

ALso can you explain the no. of hard drive partitions that your screen shows at the point you mentioned?

205 days and 1 hours ago.

Reply

I was trying to just do a install gave up on the repair. I do have a xp pro install disk.

Posted by PC mechanic 205 days and 1 hours ago.

Info Request

Ok..
HAve you inserted the xp cd. and is your computer booting from the cd.?

205 days and 1 hours ago.

Reply

yes went thru setup. at the point where it ask about partitions on computer. Has a list of them. Says d to delet , c to create, f3 to quit . want to partition c: to install but it wont let me high light c: to select.

Posted by PC mechanic 205 days and 1 hours ago.

Info Request

You cannot create a partition because c dive is a partition already created.

Also can you mention the details of c drive like drive size and what other is written side to it.

or can't you select the c drive at all using the arrows key

205 days and 1 hours ago.

Reply

looks like this:
unpartitioned space 8Mb
D: ppartition2 unk 39mb
c: partition1 ntfs 76262 mb 36906mb free (xp already installed not working)
unpartitioned spase 8mb

Posted by PC mechanic 205 days ago.

Info Request

First of all delete all partitions.Reply to me when done

205 days ago.

Reply

thats the problem again, cant high light any selections to delete

Posted by PC mechanic 205 days ago.

Info Request

Thats weird.
Instead of performing a fresh installation can you try to perform a repair .

205 days ago.

Reply

ok lets go.
error reads:
missing or corrupt file
(windows root)\system32\hal.dll.
please re-install a copy of the above file

Posted by PC mechanic 205 days ago.

Info Request

I think i am out of ideas .SO i will opt out for other experts to help you out....

205 days ago.

Reply

ok

204 days and 23 hours ago.

Reply

is anybody there

Posted by PC mechanic 204 days and 23 hours ago.

Info Request

Hi,
If someone responds to you ,you will be notified by your email..

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Computer

Have your own Computer question?

Question

Have dell latitude d620. trying to repair xp pro. by installing again. no oem disk. to the point it ask to partition drives. can't select c: to partition. just want to start over!

Optional Information

OS: Windows XP; Browser: IE Already Tried: trying to install stuck have another computer with xp just want to format and start over however.

Info Request

Hi XXXXXXX,I just want to clarify.Your question is a bit unclear.DO you want to repair XP or perform a fresh installation of Xp?If yes are you using a XP boot cd?ALso can you explain the no. of hard drive partitions that your screen shows at the point you mentioned?

Reply

I was trying to just do a install gave up on the repair. I do have a xp pro install disk.

Info Request

Ok..HAve you inserted the xp cd. and is your computer booting from the cd.?

Reply

yes went thru setup. at the point where it ask about partitions on computer. Has a list of them. Says d to delet , c to create, f3 to quit . want to partition c: to install but it wont let me high light c: to select.

Info Request

You cannot create a partition because c dive is a partition already created.Also can you mention the details of c drive like drive size and what other is written side to it.or can't you select the c drive at all using the arrows key

Reply

looks like this:unpartitioned space 8MbD: ppartition2 unk 39mbc: partition1 ntfs 76262 mb 36906mb free (xp already installed not working)unpartitioned spase 8mb

Info Request

First of all delete all partitions.Reply to me when done

Reply

thats the problem again, cant high light any selections to delete

Info Request

Thats weird.Instead of performing a fresh installation can you try to perform a repair .

Reply

ok lets go. error reads:missing or corrupt file(windows root)\system32\hal.dll.please re-install a copy of the above file

Info Request

I think i am out of ideas .SO i will opt out for other experts to help you out....

Reply

ok

Reply

is anybody there

Info Request

Hi,If someone responds to you ,you will be notified by your email..

Related Computer Questions

OS: Windows XP; Browser: IE

Already Tried:
trying to install stuck have another computer with xp just want to format and start over however.

Hi XXXXXXX,

I just want to clarify.Your question is a bit unclear.DO you want to repair XP or perform a fresh installation of Xp?If yes are you using a XP boot cd?

ALso can you explain the no. of hard drive partitions that your screen shows at the point you mentioned?

Ok..
HAve you inserted the xp cd. and is your computer booting from the cd.?

You cannot create a partition because c dive is a partition already created.

Also can you mention the details of c drive like drive size and what other is written side to it.

or can't you select the c drive at all using the arrows key

looks like this:
unpartitioned space 8Mb
D: ppartition2 unk 39mb
c: partition1 ntfs 76262 mb 36906mb free (xp already installed not working)
unpartitioned spase 8mb

Thats weird.
Instead of performing a fresh installation can you try to perform a repair .

ok lets go.
error reads:
missing or corrupt file
(windows root)\system32\hal.dll.
please re-install a copy of the above file

Hi,
If someone responds to you ,you will be notified by your email..