Hi XXXXXXXXXXXXXXXX this is lostrider,
~Have they tried to remove the ignition switch(Electrical part) and tried to turn it off with a screwdriver?
thank you for the reply, what I really wanted to know is if they remove the ignition switch from the housing(electrical part) and try to turn off the car from the switch its self, not using the ignition key cylinder. where the ignition key cylinder slides into the steering column there is a shaft that feeds the ignition switch, and if that shaft is bad it wont turn the car off, here is a diagram.
Ford Senior Master Technician
21 years on Fords,Lin,Merc