Error message: "Windows Media Player cannot play the file. If the file is located on the Internet, connect to the Internet. If the file is located on a removable storage card, insert the storage card."
Your Internet connection is blocked. This could be caused by your computer's firewall or Windows Media Player may be set to work offline.
To confirm that the Player can connect through your firewall, you should review your firewall documentation and make any necessary adjustments.
To see if the Player is set to work offline, click the File menu in the Player to verify if a check mark is displayed next to the Work Offline command. If it is, to clear the check mark and enable the Player to connect to the network, click Work Offline.
Note that if you are trying to play the file from a computer in your office, your corporate network administrator may prevent the Player from accessing the Internet, even if you remove the check mark next to Work Offline. In this case, contact your network administrator for more information.
If you want to continue to work offline but allow Windows Media Player (Windows Media Player 9 Series or later) to connect to the Internet when it needs to, you can do the following:
1.
In the Player, on the Tools menu, click Options.
2.
In the Options dialog box, on the Player tab, click Connect to the Internet (overrides other commands).
Computer Software Engineer
Software Engineer and Support Professional