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Maytag stackable lsg9900/446684dz won't stop filling on med and large, but will stop filling on small. New water level switch and cleaned level switch tube. This machine uses

Submitted: 226 days and 20 hours ago.
Category: Appliance
Value: $15
Status: AWAITING CUSTOMER ACTION
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Posted by Tom johnston 226 days and 20 hours ago.

Info Request

Hi XXXXXXXXXXX. Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

226 days and 7 hours ago.

Reply

Hello again, (was not done writing yesterday, mistakenly hit enter instead of the space bar) Well, the machine is a Maytag stackable, m#LSG9900 s# 446684DZ. It uses the microprocessor control board. The machine continues to overfill when on a medium or large water level setting, (fill valves do shut off correctly on the small setting) and has continued even after the water level switch #206418 was replaced and the water level switch tube thoroughly cleaned. Looking at the print on the unit, the micro board receives an input signal from the "level selector/overflow switch" . Is the board faulty or weak connections at the slip on multiconnector at the board? Board connections look intact. It had been operating ok prior to being moved back carefully 10 feet, sitting for a week ,then reconnected. Thanks

Posted by Tom johnston 226 days and 5 hours ago.

Info Request

If you shut off the machine does it stop filling?

226 days and 4 hours ago.

Reply

Yes, it shuts off. If I pull of the molex multiwire connector on top of the water level switch while it is filling, the fill valves also shut off. If it is set to small, it fills up to the small level and stops filling and will start agitating like normal. If it is set to med or large and the water level rises past the "small" fill tub level, and the "small" level is now selected, the unit doesn't stop, just keeps filling to overflow, as it will if you just leave it set on med or large.. I was told since I have just replaced the water level switch hose with a new one(in case there was a undetectable pinhole) that the only remaining possibly faulty component is the control board itself. I hope not the membrane keypad too. The unit is about 15 years old. I have heard these control boards have a history. I don't know of a reliable stackable to purchase new.

Posted by Tom johnston 226 days and 4 hours ago.

Answer

Well the way to test that theory is to take the tube off the level switch.When the tub gets about 3/4 full blow into the switch and see if it stops filling.If it does stop filling you got a bad switch from the manufacturer.

 

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226 days and 4 hours ago.

Reply

Pull the hose off at the switch, leaving it connected at the bottom of the tub of course. Put a different hose on the switch and blow enough light air pressure to make the switch and hold it to long enough to allow the control board time to act?

Posted by Tom johnston 226 days and 4 hours ago.

Answer

Yes when you blow into it the water should stop right away.

 

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226 days and 4 hours ago.

Reply

Well, if I blow into it while it is filling, it stops.

Posted by Tom johnston 226 days and 4 hours ago.

Answer

Then you have a bad switch.

 

If you have found this info helpful then please pressGREEN ACCEPT button,this is how I am paid for helping you today. POSITIVE feedback is appreciated.

226 days and 4 hours ago.

Reply

Would you have any Maytag specs as to how many inches of water column is required to operate the switch? It was just purchased and is a non-returnable item. I'd need proof that it's not functioning as designed you know?

Posted by Tom johnston 226 days and 4 hours ago.

Answer

No i don't have those specs.You just proved it is not working the way it was designed to work.It is to strong it was set wrong at the factory.

 

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226 days and 3 hours ago.

Reply

Blowing into the diaphragm seems a litle bit more powerful than little 12 inch column of air. The old switch makes and breaks, I tried varying the setscrew setpoint with a full tub of compressed water column, didn't make either.

Posted by Tom johnston 226 days and 3 hours ago.

Answer

It is defective i have done that test a thousand times and it has never failed me.

 

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226 days and 3 hours ago.

Reply

Any suggestions how to prove the new maytag part is defective to get my money back from the local Maytag dealer?

Answer

You have proved it as for getting your money back you are not a tech so they may not refund your money all you can do is talk to them.

 

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Expert: Tom johnston
Pos. Feedback: 99.0 %
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Answered: 4/10/2009

Home Appliance Technician

20 years experience

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