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Question

This dummy has another question for you that I need help with. I think it's rather easy but I haven't been able to figure it out. How can I print something that is many pages long as in a list? THANKS, Linda

Submitted: 216 days and 20 hours ago.
Category: Computer
Value: $10
Status: CLOSED
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Optional Information

OS: Windows Vista; Browser: AOL

Already Tried:
Tried to do it "File"

Posted by B. Rath 216 days and 20 hours ago.

Answer

Hi Linda,

Thanks for requesting me ...you should be able to print all of the pages in a list by going to File > Print..., and under 'Page Range', make sure that 'All' is enabled (default), or if you want to print a selected/selected range of pages, you may use the other options, i.e. 'Page from' or 'Selection', to make your choice accordingly. If it's something else you need help on, please clarify so that I can follow up further.

Regards

216 days and 19 hours ago.

Reply

THANKS but that's what I was doing before exactly but it only prints the 1 st page (top of the list) that I want to print.

Posted by B. Rath 216 days and 19 hours ago.

Info Request

Okay ..could you specify the program you are using to print the list in? It should be mentioned at the top of the program window ..keep me posted.

Regards

216 days and 19 hours ago.

Reply

I'm trying to print my E-bay bill that is 10-12 pages long.

Posted by B. Rath 216 days and 19 hours ago.

Info Request

Okay ..before following up further, could you clarify if you navigate to My eBay > Account > View Invoices, in order to view and print your bills?

Regards

216 days and 18 hours ago.

Reply

Yes I do but only the first page prints

Posted by B. Rath 216 days and 18 hours ago.

Answer

In that case, we can certainly chalk out an solution; now, please open up the invoice you want to print, then go to File > Print. At the bottom left, there should be a button 'PDF' ..just click it and select 'Save as PDF', and save it to your desktop or 'My Documents' or whatever location you want. Done that, navigate to that location, open up the PDF file you saved, and print it accordingly ..it should come up all right now.

Let me know if you need further assistance on carrying out any of the steps ..I'll be glad to follow up further.

Regards

216 days and 17 hours ago.

Reply

NO, there is NOT a "PDF" Button, it wants me to download it but it doesn't let me do that either.

Posted by B. Rath 216 days and 17 hours ago.

Info Request

Okay ..when the download prompt comes up, do you click on 'Save' accordingly? If so, does it get downloaded?

Regards

216 days and 15 hours ago.

Reply

I'm not having any luck again-----supposedly I have it download to my desktop but still can print it.

Posted by B. Rath 216 days and 15 hours ago.

Info Request

Okay ..did you open the file after downloading it onto your desktop? If so, were you able to open it up all right?

Regards

216 days and 14 hours ago.

Reply

I GET A MESSAGE STATING WINDOWS CAN'T OPEN

Posted by B. Rath 216 days and 14 hours ago.

Answer

Okay ..first off, please check out the following link:
http://get.adobe.com/reader/

Click on the 'Download' button to save the program onto your system, then run it in order to install the same accordingly. Done that, try to open the invoice file you had downloaded earlier, and check if you can open it up all right thereafter. If so, just go to File > Print when the file window comes up, and check if you can print it all right now.

Let me know how you get on.

Regards

216 days and 11 hours ago.

Reply

No luck again!

Posted by B. Rath 215 days and 22 hours ago.

Info Request

Sorry about the delay in getting back to you ..now, were you able to download and install Adobe Reader using the link I had mentioned earlier?

Regards

215 days and 22 hours ago.

Reply

No proplem with the delay. Yes, I did download and install the Adobe Reader but that's all I've accomplished.

Posted by B. Rath 215 days and 22 hours ago.

Info Request

Okay ..now, were you able to open the PDF invoice you had downloaded from eBay, all right?

Regards

215 days and 22 hours ago.

Reply

No, Windows won't let me open it.

Posted by B. Rath 215 days and 22 hours ago.

Info Request

Okay ..please go to Start > Control Panel > Programs > Programs and Features, and wait for the list of programs installed to load up; is 'Adobe Reader' listed in the same?

Regards

215 days and 22 hours ago.

Reply

Yes, installed 4/5/2009

Posted by B. Rath 215 days and 22 hours ago.

Info Request

Hmm ..now, could you specify the full file name of the invoice you had downloaded?

Regards

215 days and 22 hours ago.

Reply

Invoice_Feb-01-09_Feb-28-09.hlml.gz

Posted by B. Rath 215 days and 21 hours ago.

Answer

Okay ..now, please navigate to My eBay > Account > View Invoice, then choose the invoice you want to print. Next, click the 'Download' link in the upper-right corner of the invoice; in the 'Download Invoice' page that comes up, select the CSV option and click the 'Download' button. Once the invoice is saved to your computer, check if you are able to open it up all right now ..keep me posted.

Regards

215 days and 21 hours ago.

Reply

OK, I've got it downloaded to my computer so now what it next?

Posted by B. Rath 215 days and 20 hours ago.

Info Request

Okay ..now, double-click on the invoice downloaded ..are you able to open it up all right?

Regards

215 days and 20 hours ago.

Reply

YES

Posted by B. Rath 215 days and 20 hours ago.

Answer

Okay ..go to File > Print... in the invoice window, and check if you are able to print all of the pages now.

Regards

215 days and 20 hours ago.

Reply

When I open the down loaded invoice, it covered the whole screen and File> Print doesn't show on the top of the screen

Posted by B. Rath 215 days and 20 hours ago.

Info Request

Okay ..do you get a window similar to as shown in the following screenshot:

graphic
View Full Image


Regards

215 days and 20 hours ago.

Reply

YES, Exactly! You are soooo SMART for a Monday Morning!

Posted by B. Rath 215 days and 20 hours ago.

Answer

Great ..now, please click on the globe icon at the top left corner of the window, then select 'Print' ..check if you are able to print the invoice thereafter.

Keep me posted.

Regards

215 days and 20 hours ago.

Reply

The pages came out blank----no print on them.

Posted by B. Rath 215 days and 20 hours ago.

Info Request

That's strange ..now, please highlight the 'Print' option once again, and in the corresponding right pane, click on 'Print Preview' ..does the invoice details show up in the 'Print Preview' window?

Regards

215 days and 17 hours ago.

Reply

YES, it does completely.

Posted by B. Rath 215 days and 16 hours ago.

Answer

Okay ..please open up the invoice once again, then click on the 'Page Layout' tab at the top, and in the 'Page Setup' group, click 'Print Area', then select the 'Clear Print Area' option. Done that, try printing the invoice once again and check how it goes for you now.

Keep me posted.

Regards

215 days and 16 hours ago.

Reply

When I open the invoice I do see the Page Layout tab at the top but when I click that, nothing happens. Would I be better off just forgetting this entire project? THANKS, Linda

Posted by B. Rath 215 days and 16 hours ago.

Answer

I have included a screenshot regarding the instructions I had mentioned earlier:

graphic
View Full Image


Does this make things a bit clearer?

Regards

215 days and 13 hours ago.

Reply

MORE BLANK PRINTING PAGES

Posted by B. Rath 214 days and 23 hours ago.

Info Request

In that case, I'll pass this on to the other experts so that they can try and take the issue further ..good luck!

Regards

214 days and 23 hours ago.

Reply

I'M REALLY SORRY TO HEAR THIS----Is it something thay I've done wrong? I've always enjoyed working with you do much and that's why I always request you. Linda

Posted by B. Rath 214 days and 22 hours ago.

Answer

I'm afraid this has gotten me stumped as to what's the exact issue you are having now while printing..I'll be opting back in for the time being, now, could you send me the document if possible, so that I can take a look at it? If you can, please check out the following link:
http://www.mediafire.com/

Then select Upload Files to MediaFire > I want to upload without an account, then browse to and select the invoice in order to upload it, and click 'Start Upload > Upload to my files > Save and Continue' thereafter. Done that, click on 'View Uploaded Files', then copy the URL from the address bar and paste it here, so that I may be able to download it accordingly.

Regards

214 days and 22 hours ago.

Reply

It states copied to clipboard.

Posted by B. Rath 214 days and 22 hours ago.

Answer

Okay ..now, just right-click and select 'Paste' in your reply field here ..the link should come up accordingly.

Regards

214 days and 22 hours ago.

Reply

http://www.mediafire.com/?lzzgm4mwxmx

Posted by B. Rath 214 days and 22 hours ago.

Info Request

Okay ..I checked it myself and it printed out fine ..now, are you using the AOL software to view and print the invoices?

Regards

214 days and 22 hours ago.

Reply

YES, I am using AOL

Accepted Answer

Okay ..now, please download and install an alternative browser, using the following link:
http://www.mozilla.com/en-US/products/download.html?product=firefox-3.0.8&os=win&lang=en-US

Done that, login to your eBay account using this browser, then try printing out the invoices using the File > Print... function in the same, and check if it makes any difference.

Keep me posted.

Regards

Picture
Expert: B. Rath
Pos. Feedback: 98.6 %
Accepts: 2068
Answered: 4/7/2009

Computer Software Engineer

Qualified Software Developer and Support Specialist.

214 days and 21 hours ago.

Reply

NO DIFFERANCE!!! I am just going to forget the whole matter. I've wasted way to much of your time as well as mine that I should be using to help hubby with his theraphy. THANKS, Linda

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