Hello Cool,
You are most likely correct. When properly charged the unit will condensate and remove humidity steadily.
I recommend pull charge (if any, and "pull" means recover) pressurize with nitrogen, leak test with bubble spray or put in a trace charge and look electronically, Hope it is not in the coil. .....AND, next time pull a proper vacuum and wait. This is the best way to check before you dump more charge into it.
Billy
HVAC Mechanic
State Licensed Mechanical Contractor, Heating, Cooling, Oil Burners, Heat Pumps, Boilers, Geothermal