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Question

I have a Kenmore 80 Series front load Dryer which though runs fine doesnt dry the clothes.

Submitted: 238 days and 21 hours ago.
Category: Appliance
Value: $15
Status: CLOSED
+
Read More
Posted by appliance Doc 238 days and 21 hours ago.

Info Request

do you feel any heat at all and is this an electric or gas dryer?

238 days and 21 hours ago.

Reply

No i dont feel any heat......it is a gas dryer ...

Posted by appliance Doc 238 days and 21 hours ago.

Answer

ok so if you aren't getting any heat whatsoever then chances are you have a bad thermal fuse. Pull the dryer out and take the lower back panel off. Near the bottom middle there is a little white flat plastic device with 2 wires going to it. This is the thermal fuse. Check to make sure this part has continuity and if it doesn't then go to your local appliance parts store and replace it.

238 days and 21 hours ago.

Reply

how do i check for the continuity ?

Posted by appliance Doc 238 days and 21 hours ago.

Answer

you will need a multimeter, if you don't have one just buy the fuse and replace it as it's way cheaper then buying a multimeter just to test to see if the part is bad.

238 days and 21 hours ago.

Reply

hold on let me check where the thermal fuse is ..i want to confirm with you b4 buying it ...thx

Posted by appliance Doc 238 days and 21 hours ago.

Answer

no problem but without a mutlitmeter I don't know how you are going to check it aside from bypassing it to test it.

238 days and 20 hours ago.

Reply

yes i did see a small white strip ..is that the thermal fuse ....and do i have to solder it if i buy new one ,,,

Posted by appliance Doc 238 days and 20 hours ago.

Answer

yes the small white strip that has 2 wires going to it is the fuse--- should only be held in by 1 screws. There is no soldering just remove the screw and unplug the wires then you can put in the new fuse

238 days and 20 hours ago.

Reply

yes the thermal fuse is just connected with one screw..but the wires holding it how shld i remove it ..

Posted by appliance Doc 238 days and 20 hours ago.

Answer

they just pull off. They are just very tight.

238 days and 20 hours ago.

Reply

oh great ..let me pull them out and then go and buy a thermal fuse ..where would i get the thermal fuse ....

Posted by appliance Doc 238 days and 20 hours ago.

Answer

you have to buy them from a local appliance parts store or order it through sears. This is not a part that comes from a hardware store.

238 days and 20 hours ago.

Reply

OK ..will get back to you once i install it ...thx

Posted by appliance Doc 238 days and 20 hours ago.

Answer

you can always test it by removing the 2 wires off and connecting the wires to each other. That will bypass the fuse for testing to make sure what I'm telling you will fix it.

238 days and 12 hours ago.

Reply

But isnt that a bit risky w/o the fuse ...i had gone to sears and homedepot to find this..but couldnt get it ...I was told that there is a sears hardware store which will be open on Monday ..i will get the fuse and test it ..will keep u posted ....

238 days and 12 hours ago.

Reply

and also i cld figure out my model number ..it is

Kenmore 80 Series

Model : 110.72822100

Posted by appliance Doc 238 days and 10 hours ago.

Answer

you can't get the part at a home depot and yes it's dangerous to keep it with the fuse bypassed, but you can do it just for testing purposes.

236 days and 19 hours ago.

Reply

I will be getting the part today arnd 5:00 pm EST. If you can be around at 5:30-7:00 I would update you with the result and if not fixed by replacing the thermal fuse ..help me to trouble shoot further ..

Posted by appliance Doc 236 days and 15 hours ago.

Answer

ok perfect I'll be around

236 days and 14 hours ago.

Reply

i just connected the fuse and trying to dry some clothes letz see ...whether it works

Posted by appliance Doc 236 days and 14 hours ago.

Answer

ok good luck

236 days and 14 hours ago.

Reply

it didnt work ....

Posted by appliance Doc 236 days and 14 hours ago.

Answer

ok well for any other problems you are going to need a multimeter to check voltages to see where it's being lost.

236 days and 14 hours ago.

Reply

do you think it can be a problem with the power cord ..

Posted by appliance Doc 236 days and 14 hours ago.

Answer

deffinately not, a gas dryer only has 120V so it wouldn't even run if there was a problem with the cord.

236 days and 14 hours ago.

Reply

check this out

 

http://www.appliancerepair.homedepot.com/0088_8_1.asp#Level1_2

Posted by appliance Doc 236 days and 14 hours ago.

Info Request

and?

236 days and 14 hours ago.

Reply

did u get to the link ...check the wiring section what it says ,,,

 

Wiring
A common problem is for the main wiring connection from the house, at the dryer, to burn and break its connection. Because the dryer can still tumble with partial power, the connection may be only partially defective. You may need to replace both the power cord to the dryer and the terminal block inside the dryer that the wire is attached to.

Posted by appliance Doc 236 days and 14 hours ago.

Answer

yes that is for an ELECTRIC dryer not a GAS

236 days and 14 hours ago.

Reply

oh ok ..great ..let me get the multimeter from my friend tomm ..can you meet me same time maybe arnd 7:00pm..thx for the help

Posted by appliance Doc 236 days and 14 hours ago.

Answer

sorry but I'm opting out of this, you are going to need someone else to help you. I do not feel comfortable giving you further information on how to test a live machine.

Edited by appliance Doc on 3/31/2009 at 12:12 AM

236 days and 14 hours ago.

Reply

thatz so bad ..anyway i wld have appreciated if you cld have guided me here ..anyway thx for your help ..

Posted by Larry 236 days and 14 hours ago.

Info Request

can you get a volt/ohm meter and get back on tomarrow after you get one / larry

236 days and 14 hours ago.

Reply

will a multimeter do ...i will get one from my friend tomm and be online arnd 7:00 pm ESt tomm ..is that fine

Posted by Larry 236 days and 13 hours ago.

Info Request

if it has the volt reading on it that you can set for 220 volt

Posted by Larry 236 days and 13 hours ago.

Info Request

i am going to have to get off and will be back later or in the morning

236 days and 12 hours ago.

Reply

will you be there tomm at 7:00

Posted by Larry 236 days ago.

Info Request

i'm here now and will be most of the day

235 days and 23 hours ago.

Reply

i will be home arnd 6:00-7:00PM EST ...i got the multimeter from my friend ...

Posted by Larry 235 days and 23 hours ago.

Info Request

ok ,,, i'll be here

235 days and 15 hours ago.

Reply

i am here ..i also got the multimeter ..i am a layman ..so please go through the detail on what i have to do ...

Posted by Larry 235 days and 15 hours ago.

Info Request

we need to take the filter out on top and then the 2 screws under it and with a screw driver pop up the top and remove the 2 screws thats in the inside upper corners that runs into the front panel and take it off ,,, unplug dryer till i tell you to plug it up

235 days and 15 hours ago.

Reply

OK ...lemme do that

Posted by Larry 235 days and 15 hours ago.

Info Request

let me know ehn its off

235 days and 15 hours ago.

Reply

i am facing some issues with my internet connection ..pls bear with me here ..i remove the two screws under the filter ..are u telling me to pop up the full top of the dryer

Posted by Larry 235 days and 15 hours ago.

Info Request

yes .. pop up the top from the front and lean back

235 days and 14 hours ago.

Reply

i can see two screws on the back which are attached to teh top....how do i pop up the top ...when ur saying the top ..u mean the full top of the dryer right ..not the top which has the dryer buttons on it

Posted by Larry 235 days and 14 hours ago.

Info Request

not the control panel ,,,, put the screw driver into the gap above the door and under the top and pop it up

235 days and 14 hours ago.

Reply

ok ....i did that ...whatz next

Posted by Larry 235 days and 14 hours ago.

Info Request

with top up look inside the front two corners and there is a screw in each side that runs into the front panel ,,,, take them out and remove the front panel

235 days and 14 hours ago.

Reply

i removed the screw..but there is also a wire connected with a connector on the top front ...shld i disconnect that as well ...

Posted by Larry 235 days and 14 hours ago.

Info Request

no ,, just set the front with the wire plug on it to the side so it will still be hooked up

235 days and 14 hours ago.

Reply

okay..done whatz next

Posted by Larry 235 days and 14 hours ago.

Info Request

pull the belt idler back and unhook the belt off the motor and pull the drum out and set aside

235 days and 14 hours ago.

Reply

Whatz the belt idler & where is it located?

Posted by Larry 235 days and 14 hours ago.

Info Request

its the part that put tenson on the belt under the drum ,,, its on the base

235 days and 14 hours ago.

Reply

I removed the drum

Posted by Larry 235 days and 14 hours ago.

Info Request

how plug in the dryer and start it and see if the ignitor comes on and glows real bright

235 days and 14 hours ago.

Reply

I guess ignitor is the rod which is inside a back cone like thing ...it did come on and bright for sometime and then went off ...then after sometime it becomes bright again and then goes off ..this is happening in a cycle..what does this mean

Posted by Larry 235 days and 14 hours ago.

Info Request

did the gas come on and lite

235 days and 14 hours ago.

Reply

as i said ..it lite for few seconds and then goes away ...and then it lights again and then goes away ..

Posted by Larry 235 days and 14 hours ago.

Info Request

i mean does the flame come on

235 days and 14 hours ago.

Reply

no ..there is no flame ..i just see the pivot becoming read and going off ...

Posted by Larry 235 days and 14 hours ago.

Info Request

you see number 10 in this picture
graphic
View Full Image

235 days and 14 hours ago.

Reply

i see a dashed rectangle as number 10

Posted by Larry 235 days and 13 hours ago.

Answer

thats it ,,, you will need to replace the valve asm ,,, part number XXXXXXX and it cost $98.20 online at www3.sears.com ,,,,,, you may be able to get it at a local appliance parts house and this will fix the dryer ,,,, sorry i was so slow tonight but i am down with the flu but wanted to hang in till i got you took care of .... glad i could help and once you get the part and put it in you can put it all back together the way it came apart and have a good evening ,,,, if no more question please hit the accept button so i will know we are done and i will log off ,,,, feel free to contact me any time / Larry

235 days and 13 hours ago.

Reply

which is the value assembly in the image which u sent ...and are u sure the prob is the same

Posted by Larry 235 days and 13 hours ago.

Answer

yes i'm sure ,, the valve asm is the parts in the square marked #10 but its all in one piece and ready to install,,, sorry but i have to get off and get doped up ,,, i feel like warmed up death but will be back tomarrow (maybe) Larry

235 days and 13 hours ago.

Reply

sorry to making you wait and thanks a lot for the help ...lemme look for the part and we can touch base tomm....

Accepted Answer

please accept if you will since its the last day of the month but you can still contact me anyhow for help / larry ,,,, good night

Picture
Expert: Larry
Pos. Feedback: 98.5 %
Accepts: 
Answered: 4/1/2009

Home Appliance Technician

Over 30 years of in home appliance repair and service on all makes and brands

235 days and 13 hours ago.

Reply

u know what larry .i am really grateful for your help ...and i am going forward and accepting as per your promise that if there is anything i can contact u ..this is the first time i am using justanswer.com and please dont break my trust in it ....i will contact if i have some issue with this again ....thx

Posted by Larry 235 days and 13 hours ago.

Answer

thank you and no problem ,, i'll be glad to help more if you need me ,,,, i just didnt want the $15 to run over into next month ,,,, if i'm not on when you need me just leave a note and i will get it but i am sure this will fix the dryer / Larry

235 days and 13 hours ago.

Reply

ok ..thx ....let me see whether i can assemble this bac ..

235 days and 13 hours ago.

Reply

is there anywhere i can find the assembly manual for Kenmore 110.72822100

Posted by appliance doctor 235 days and 13 hours ago.

Answer

Hi

Larry is not feeling very well

I think he meant to replace the solenoids only and not the complete valve

235 days and 12 hours ago.

Reply

he said Part XXXXXXX..what does that mean ...

Posted by appliance doctor 235 days and 12 hours ago.

Answer

http://www.repairclinic.com/SSPartDetail.aspx?s=t-8318277-%3d%3di904592&PartID=904592

Heres that part #

Nothing to do with your problem

Posted by appliance doctor 235 days and 11 hours ago.

Answer

http://www.repairclinic.com/SSPartDetail.aspx?s=b6a8i3479&PartID=3479

 

This is what you need

235 days and 11 hours ago.

Reply

but larry gave me a diff part number ...why do u think i need this

Posted by appliance doctor 235 days and 11 hours ago.

Answer

He gave you the part # of the whole gas valve

And its not what you need .

You need the solenoids

Heck of a bit cheaper

235 days and 11 hours ago.

Reply

so whatz the problem if the flame is not coming up and what is solenoids...how will that help

Posted by appliance doctor 235 days and 11 hours ago.

Answer

Your Glow coilis lighting up ,Then shuts off , Then does it again but no gas.

The solenoids are burnt out.

Replace them and it will solve the problem

235 days and 11 hours ago.

Reply

can u send me a picture and tell me what a solenoid is ?

Posted by appliance doctor 235 days and 11 hours ago.

Answer

Part
View Full Image

Heres the solenoids

Posted by Larry 234 days and 16 hours ago.

Info Request

i'm back if you need me ,,, and thanks to john for helping out

234 days and 13 hours ago.

Reply

Larry,

Hope ur feeling good...so what john was saying is that what i have to do now

Posted by Larry 233 days and 22 hours ago.

Answer

i was thinking the complete valve asm would be the best but you can just replace the two solenoids which will cost about $75 or the complete unit with the solenoids on it for about $125 .... which every you would feel better about ,,, and thanks, i am starting to feel better but still have a ways to go

233 days and 14 hours ago.

Reply

larry do u have a installation guide for my dryer ...i was trying to put the drum bac..and dunno how to and where to have the belt fixed ....

Posted by Larry 233 days and 14 hours ago.

Answer

when you put the belt back in you will need to hook the idler to the base and then take the belt with the belt around the drum stick it though the idler and loop it around the motor pulley

233 days and 14 hours ago.

Reply

lemme check ....will get bac

Posted by Larry 233 days and 13 hours ago.

Answer

okay

233 days and 13 hours ago.

Reply

hey what shld i check after putting the drum back ...will the drum stay intact i mean will it fall forward w/o the front panel attached ...cos after putting the drum back ..i see it hangs w/o support but falls forward w/o the front pannel attached ...do i have to rotate the drum and check ...let me know what shld i check b4 the front panel is installed...

Posted by Larry 233 days and 13 hours ago.

Answer

it will fall forward but just hold it and hook the front on the two small taps and push it againg the cabinet and run the two screws in at the top and turn tub real slow to make sure the belt stays on and the put the top down and the filter in

233 days and 13 hours ago.

Reply

hey tell me one thing ..after attaching everything if i start the dryer ..wil it start tumbling immedialtely or after sometime ..i do hear the noise ...but dont know whether it is tumbling inside ...

Posted by Larry 233 days and 13 hours ago.

Answer

when you plug it in and set the time and hit start it start tunning and you should have heat ,,,, just hit start and wait a couple minutes and open the door and you should feel the heat inside

233 days and 11 hours ago.

Reply

i managed fixing the drum and the dryer back ..wanted to make sure i can get everything in place b4 buying the part else it would be a waste ..if i cldnt assemble it bac..will buy the part tomm and let you know ...u know what Larry ur so GOOD and patient .....i will recommend you to all my friends ...even if i am not able to fix this issue ..atleast my type of lazy person got to know how a gas dryer works....thx again ...will let u know the result tomm

Posted by Larry 233 days and 4 hours ago.

Answer

no problem and the part will fix your dryer

231 days and 16 hours ago.

Reply

hi.thank god ur here ..i got everything and now when i start ..i can feel the heat ...but the drum does not tumble anymore ...i checked the motor and it is running ...i was checking it with the top open ..do u think since the top is open i dont see the drum rotating ....

231 days and 15 hours ago.

Reply

u there ?

231 days and 14 hours ago.

Reply

larry i am just one step away from fixing my problem ..please reply

Posted by Larry 231 days and 14 hours ago.

Answer

heyyy . i'm here ,, i was spending time with my grandson for his 15th b-day ,,,, you gout no problem ,,, the belt isnt hooked on right or poped off

231 days and 13 hours ago.

Reply

no it is hooked right ......tell me whether the smooth side of the belt shld face the drum or the groove side ...

Posted by Larry 231 days and 13 hours ago.

Answer

the groove side rides against the tub

231 days and 13 hours ago.

Reply

u know what that was the issue ..i turned my belt with the groove side towards the drum and it started rotating ...lemme dry some clothes and see ..

Posted by Larry 231 days and 13 hours ago.

Answer

no problem ,,, i'll be on a bit yet

231 days and 13 hours ago.

Reply

larry just wanted to know one thing ..the flame which burns because of the gas and the pivot ..will it burn continously or will it burn and the stop for a while and then burn again ...

Posted by Larry 231 days and 13 hours ago.

Answer

after it gets hot enough the flame will go out till it cools down and then come back so if it is cycling then your good to go

231 days and 12 hours ago.

Reply

so when the flame is not there is the gas flow stopped ..i cld smell some gas when i started ..and now i dont ...was just concerned becos of that

Posted by Larry 231 days and 12 hours ago.

Answer

when the flame goes out the the gas stops but a little will linger and when starts to relight you will have a smell of gas till it builds up enought to light ,,,,,,,,,, sound like your in good shape now

229 days and 16 hours ago.

Reply

hey i cld finally make it work ..after changing the belt as well ...thanks for the help ....

Posted by Larry 229 days and 16 hours ago.

Answer

you are most welcome and now you can fix this sucker anytime Wink

228 days and 11 hours ago.

Reply

u bet ....becos of u ..i cld open a dryer and understand the functionality of it ...thanks a ton ...i wont allow this sucker get on me again ...if worst come even if it gets on me ....i know there is someone who can make it straight for me ..and thatz u ....take care Larry ..it was nice knowing you ...

Posted by Larry 228 days ago.

Answer

and nice talking with you too and dont let it get on you haha / cya

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