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Question

Replaced keyboard on Satellite A55. The diaginal row of 8,i,k,comma does not work. Any suggestions as to what could be wrong?

Submitted: 237 days and 9 hours ago.
Category: Computer
Value: $9
Status: CLOSED
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Optional Information

OS: Windows XP; Browser: Firefox

Posted by Justin 237 days and 8 hours ago.

Answer

Make sure the keyboards ribbon cable is firmly in place and has not been unseated during the installation process.

237 days and 8 hours ago.

Reply

Did I mention that it is a brand new keyboard?

Accepted Answer

Yes which means it could have been a manufacturing defect. To make sure though, please be sure the ribbon cable between the keyboard and motherboard is securely inserted. Many times I have seen users partially remove it as they attempt to re-assemble the laptop.

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Expert: Justin
Pos. Feedback: 100.0 %
Accepts: 54
Answered: 3/16/2009

Computer Engineer

Computer Engineering Major

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