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Question

I have today purchased a FAX-JX500 and cannot get a dial tone. I have checked the line with my old answerphone and tried both touch tone and rotary pulse (although I think it should be touch tone anyway) but still no dial tone - help!

Submitted: 256 days and 17 hours ago.
Category: Computer
Value: $12
Status: CLOSED
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Optional Information

OS: Windows Vista; Browser: AOL

Accepted Answer

Hello and thank you for using JA.


The Fax unit has two rj11 connector, one is input for the wall going to the Fax, the second one is for output, which is from fax going to a house phone, if your connection is correct, and you are certain that you plug in the wall jack to the Fax input line, then the machine is deffective, return it and request a new onle.

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Expert: Dennis Mariano
Pos. Feedback: 85.7 %
Accepts: 
Answered: 3/10/2009

Computer Repairer

4yrs Fry's Electronics Tech, A+ Certified

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