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Error message:"runtime error" and "abnormal program termination". Cannot use program. Tried to delete & re-install butunder program files, there's all 18.5 MB of installation. What's next?

Submitted: 257 days and 1 hours ago.
Category: Computer
Value: $15
Status: AWAITING CUSTOMER ACTION
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Posted by Molinari 257 days ago.

Info Request

What program is it? What OS are you using?

Posted by Lancew561 257 days ago.

Answer

 

Hello What, I believe what your saying is this stinking program has taken control of your computer? Unplug computer and reboot if you need to then download online (if you can) this cleaner program that will let you delete all files even Yahoo garbage. Also run a sweep and delete then a registry scan and delete to clean your whole computer up. This has no adware but make sure you uncheck everything during download except the desktop Icon (No Yahoo toolbar).

You will have to relog in for homepage, ebay and others but really speeds it up.

http://www.freshpcfix.com/regcure.php?t=Cc%20Cleaner

 

Best Wishes Always Lance

Do click on the ACCEPT the answer button so I can continue to respond also will provide positive feedback for future questions...

 



Edited by Lancew561 on 3/10/2009 at 8:16 PM

Accepted Answer

You could be missing some runtime libraries, what is the program?

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Expert: Molinari
Pos. Feedback: 99.2 %
Accepts: 
Answered: 3/10/2009

Computer Support Specialist

Certified IT Guru since C-64 and Amiga, expert at grey areas....

256 days and 22 hours ago.

Reply

What's your question? I can't open K. easyshare w/o runtime error. I can't even delete K.

Posted by Molinari 256 days and 22 hours ago.

Info Request

What OS vista or xp? Is it a C++ runtime error? Does it mention any .dll files?

Can you uninstall it from within control panel/programs ? Did you install from CD?

 

try this http://www.kodak.com/global/en/service/downloads/private/xp_vista_98_ClearUtility.jhtml?osXPor98=winXP

 

and then here to get the latest one:

 

http://www.kodak.com/global/en/service/software/easyshare/en/dln_ekn026079.jhtml?operatingSystem=windows_xp&downloadLanguage=en

 

Let me know what happens



Edited by Molinari on 3/10/2009 at 10:47 PM

256 days and 21 hours ago.

Reply

XP. It is c++. Can uninstall from my computer, but it stays 'Programs" file.

Used disk for re-install

Posted by Molinari 256 days and 21 hours ago.

Info Request

Don't use the disk, download the latest one.



Edited by Molinari on 3/10/2009 at 11:28 PM

256 days and 20 hours ago.

Reply

can't download new easyshare software-it starts looping very early.

Posted by Molinari 256 days and 20 hours ago.

Info Request

Looping, what do you mthat? The download hangs?

256 days and 20 hours ago.

Reply

my error. Install fails at start by looping

256 days and 20 hours ago.

Reply

I get about a tenth of software, then jumps back and forth tween two files

Posted by Molinari 256 days and 20 hours ago.

Info Request

Is that the downloaded one?

Did you try this

http://www.kodak.com/global/en/service/downloads/private/xp_vista_98_ClearUtility.jhtml?osXPor98=winXP

 

256 days and 19 hours ago.

Reply

ran clear utility. Kodak still listed in program files at 18.5 gb. Tried to install download--no luck at all

Posted by Molinari 256 days and 19 hours ago.

Info Request

Ok, try this, and see if this will uninstall it.

 

http://support.microsoft.com/kb/290301

 

scroll down the page and download it....



Edited by Molinari on 3/11/2009 at 12:49 AM

Posted by Molinari 256 days and 19 hours ago.

Info Request

You might want to try this too.

http://www.microsoft.com/downloads/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en

256 days and 19 hours ago.

Reply

struck out again

Posted by Molinari 256 days and 19 hours ago.

Info Request

Did the microsoft uninstaller work at all?

256 days and 18 hours ago.

Reply

? Got uninstaller, kodak not listed, what now?

Posted by Molinari 256 days and 18 hours ago.

Info Request

It 's gotta be there somewhere, damn.

Try this.

 

 

DANGEROUS URL REMOVED

Password: 9DZ9EXN0z{



Edited by Molinari on 3/11/2009 at 1:46 AM

Posted by Molinari 256 days and 18 hours ago.

Info Request

Crap pm me for this link.

Posted by Molinari 256 days and 18 hours ago.

Info Request

And may as well try this as well:

 

Go to:
Start - Run - (type)MSCONFIG - Enter

This opens your System Configuration Utility

Select - STARTUP(tab)
in the listing of applications and processes in your STARTUP panel, remove the checkmark/tick from in front of any item related to Kodak Easy Share.

Click - Apply
Click - Close

You will be prompted to Re-Boot to allow the changes you made to take effect. Agree to do so, Yes

When your machine reboots, a warning will be displayed, saying that "some changes were made", etc.
That's OK. We know we just made some changes.

Put a checkmark/tick in the box that says "Don't show me this warning again".
Then Click - OK

You should now be able to uninstall Kodak Easy Share via Control Panel - Add/Remove.

256 days and 18 hours ago.

Reply

I got rid of kodak doing some stuff of my own. Still couldn't install new software

Posted by Molinari 256 days and 18 hours ago.

Info Request

Go here and run full service scan and customize it to only clean the registry and disk clean to get rid of any temp files. And then retry.

http://onecare.live.com/site/en-us/default.htm

 

 



Edited by Molinari on 3/11/2009 at 2:25 AM

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