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Question

I'm having trouble with installing the Comcast CD supplied with my new account (after many tries). Please help.

Submitted: 257 days and 7 hours ago.
Category: Computer
Value: $9
Status: CLOSED
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Posted by Sudipto 257 days and 5 hours ago.

Info Request

Hi,
What error do you get??

What is Operating system??

257 days and 5 hours ago.

Reply

Operating system is Windows X/P. The disk does not start automatically. I have gone to "my computer" and clicked on the Comcast disk Icon. The result is four "file folders" that are likewise unresponsive. I am resonably familiar with computers (since the '80's) but I'm baffled! Could the disk be defective?

 

My first answer should have been that I don't get an error message at all, just no response!

Accepted Answer

Hi,
Please try to open the folders in the CD by right clicking on the folders and selecting "Open" or "Explore" if you can open them that way that means your mouse speed is high otherwise your CD is defective you have to replace them from Comcast.

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Expert: Sudipto
Pos. Feedback: 98.3 %
Accepts: 
Answered: 3/10/2009

Computer Hardware Engineer

Certificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting

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