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i was fired as a flight attendant from an airline that is based in atlanta. i was hired as a commutor,which means i live in a state other than the airline base. the company actively recruits prospective employees to work for them stating they want their employees to reflect their customer base. However the company has no policy regarding "commutors" twice in August I was boarding a flight to get to Atlanta to start my assignment and was denied boarding due to an oversold flight my company waited until october (after the travel season) and fired me for the incidents in Aug. now i am being denied unemployment benefits. i can not afford an attorney. i just recieved a notice from the Georgia Dep of Labor Board of Review that they affirm the decision of the administrative hearing officer. The decision becomes final 3/11/09 where do i go from here?

Submitted: 267 days and 1 hours ago.
Category: Employment Law
Value: $15
Status: AWAITING CUSTOMER ACTION
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pittsburgh, Pennsylvania

Already Tried:
nothing! just hoping to tell my side and be heard! i think because i live in pa. and worked in ga. they are not willing to help and also because i did not have leagal representation they just keep denieing me

Posted by Stephanie O. Joy, Esq. 266 days and 16 hours ago.

Info Request

Dear fritty,

 

Thank you for your question and I look forward to working on your answer. Please keep in mind that I can only respond to your post and the information contained in it, as I do not know what you know unless you describe it fully. Also, due to site tech reasons, oftentimes I am initially only able to see the first part of your post, so I apologize in advance if I ask a redundant question.

 

That being said, in order to better assist you, could you please clarify for me:

 

1. The reason they say they fired you? I am not entirely clear here. Did you fail to show for work because you couldn't get a flight to the base?

 

2. I understand you applied for UI benefits and that you were denied. Did you appeal it and were denied on appeal? If so, on what basis did they support the denial?

 

3. Also, you applied in GA, yes?

 

I look forward to getting to work on this for you. Hang in there!

 

Sincerely,

 

Stephanie O. Joy, JA Legal Expert

 

Please note: A times there can be a delay of an hour or more in between my answers because I may be helping other customers or taking a break. In addition, if it is late at night, EST, and we are between postings, I may go get some shut eye, but I'll be back the next day, so never fear. On Saturday, there will be greater gaps in time due to scheduling, for any needed follow up, but rest assured, by day's end it will be done.

266 days and 12 hours ago.

Reply

I was fired for "failing to meet the attendance & reliability policy with an acceptable record" it is a 2 sided policy the co. has which allows for an accumlation of 12 pts. on each side. each "violation" has a pre determined pts value. a "No Show" for example has a 6 pt value. according to the policy, is when you do not show up for work other than being ill. also the co. does not allow you to "pick" up any work for the entire lenght of the assignment you called a "No Show" thus discouraging this type of absence. When I was unable to get on my flight, I followed co. protocol & called crew scheduling.At that point they are supposed to "block" my schedule for 4 days making me unable & unavailable for work. However, on that day i was told "we are in dier need of f/a if you wait @ the airport for the next available flight and come in and work a "reassignment" we will not asses you with a "No Show" (this is a common practice for crew scheduling because they realize the "No Show" policy does not apply to commutors trying to get to work but more for the "irresponsable employee" trying not to work.) I agreeded and got to Atlanta on the next available flight and was reassigned a 4 day trip with no other questions asked. almost the same thing happened the very next week again I went in on the next available flight & was reassigned. Upon returning from that trip my supervisor informed me crew scheduling did not have the authority to make such a "deal" with me and 12 points were being assesed to the reliability side of my file(making me eligible for termination at that point) But because I had an EXCELLENT work record of 3 years with them, they decided to forgo termination.This was in Aug. the co. announced in September they had to make lay offs due to rising fuel & oil costs and the summer travel season was about to end they no longer needed as many flights operating.they would fist take volunteers. In october I was fired due to the situation in Aug. coincidence? Im not sure, but what I am fighting is the part of the Georgia law that states I can not be denied benefits if 1."a good faith effort was made to perform the duties for which hired" and 2. The individual did not intentionally fail or consciously neglect to perform their job duties (according to O.C.G.A section 34 8 194 (2) (B)
I did apply for benefits in PA. however I was directed to do so thru the GDOL.I appealed the first decision it went to the administrative hearing she denied it, it went thru the Board of Review and they denied it. Nobody has really listened to anything I have testifed about because I am representing myself & the company has a lawyer. The day of my hearing the administrative hearing officer stated she was training somebody who also conducted parts of the hearing. When I got my deniel letter it was so obviouse they did not hear a single thing I said. They totally botched my explaination. I have been told that the BOR almost never does not side with the administrative officer.
They also just keep saying I knew the policy but did not follow it. I have argued both that the company did not follow it either and it was not "really" the reason for my termination.
I believe because I am not a Georgia resident and I do not have any "representation" I am not getting any help.

Answer

Dear fritty,

 

First, I would have thought GA would have been athe appropriate place to file. According to PA UI:

 

If an individual worked only in a state other than Pennsylvania and all of the earnings were reported to the other state, the claim for benefits should be filed against that state.

 

I am wondering if this may not give you a basis for filing in GA.

 

 

With regard to the issues:

 

Based on yoru facts, I do believe the wrong decision was made under the law:

 

PA UI law,has it that:

Absenteeism/Tardiness: Prior to being discharged for absenteeism or tardiness, the claimant must have been warned about such conduct. In addition, there have been cases where one absence is sufficient to show willful misconduct. The reason for the last occurrence will be taken into consideration in determining if the claimant had a good reason for being tardy or absent. Absenteeism alone may justify a discharge, but without a showing of wanton and willful disregard of the employer's interests, benefits cannot be denied. Generally, if an individual has good cause for missing work, such as being ill or having an ill child, and reports off according to the employer's policy, that individual's conduct does not rise to the level of willful misconduct. However, there can be factors that may affect the eligibility determination, such as the employer's rule for calling off, the method which the individual used in calling off, the reason for the last incident, the nature of the work, past attendance record, and previous warnings for absenteeism or tardiness. http://www.dli.state.pa.us/landi/cwp/view.asp?a=357&q=236064#s4

 

 

Is there every any discussion, or policy book, that discusses the fact that

commuters are less reliable in coming to work than those the live 'in town' so to speak. I do think it would be reasonable for terminatino for cause for commuters not showing up, and the comapny should not have to boot paing customers from flights to accommodate the commuting needs of an out of state employee. However, I also think that given their apparent 'waiving' of punishment at the time, would tend to show that it was not such an egregious act of misconduct, and while they can of course fire you, it is troublesome that it would amount to a disqualifying event for UI purposes.

 

Also, do you have any administrative procedures left to avail yourself of or is filing a lawsuit the only step left? The problem with that is that it is difficult to navigate the court system for this, and you really would want a lawyer for that - but the expense of a lawyer would probably outweigh any benefits received.

 

It does seem inappropriate that you were denied, since apparently at the time of the 'transgression', you were absolved and put on another flight, so clearly the transgression was not so terrible. However, was there any other 'transgressions' between August and October that they could add to that? When it comes to lay offs, it is not unusual for the 'worst' to go, but that doesn't mean they would be otherwise fired for not being in the top 10%.

 

Also, they are saing you failed to follow a policy - did they what an employee should do if the airline itself can not fly a commuter to their flight? Or, was it clear policy that only commuters who can ensure they get there on time should expect to keep their jobs AND will be deemed unreasonable attendance supporting disqualifying - you should check yoru handbookf or this. I think the points policy makes clear that they take lack of good attendance seriously - I'm just wondering if they made the dangers of commuting evident to those that they hired as commutors.

 

I don't really think you lack jof GA residency is what i s hurting you, particularly when you filed in PA.

 

But, I'm wondering if you failed to present the best case on yoru own behalf:

 

The PA UI handbook can be found here, and states the following:

 

UC Referee Decision

 

You may appeal a UC Referee decision to the UC Board of Review. The UC Board of Review will issue a decision based on the record and evidence presented at the Referee's hearing. You may request to file a written statement in support of your case or to present an oral argument to the Board.

 

 

It clarifies the usual standard that the appeal from the ref's decision will not be an opportunity to being in new evidence (as that opportunity you had when at the ref. stage) but it would be a review of the records you arlready created. So if you did as much as you could at the hearing (ref) your case had as much strength as it would have from the earliest point. However, you can argue your case in writing to the Board, which in my opinion is very helpful because when we have time to put in writing paper, we can be sure that nothing is left out, that the record is clear, and no mouthy lawyer can intimidate us out of clarifying our point (or talk over us!). That writing may also be useful if you appeal to the court system.

 

You may appeal a UC Board of Review decision to the Commonwealth Court. Follow the appeal instructions that accompany the Board's decision. To be timely, the appeal must be filed within 30 calendar days of the mailing date shown on the Board of Review decision.

I know this stinks for you that it may mean having to go to court if you want justice. It may not be worth it. I wish you the best with it. For other considerations and options when terminated, here is another article.

 

Hope this helps to clarify.


I believe I have answered your question and I hope you a better understanding of your legal issue as a result. As you know, I am only the messenger and can not create favorable law if it doesn't exist, so please don't hold it against me if the legal result is not what you wish. If your question was in fact answered appropriately please click the GREEN "ACCEPT" button NOW, in order that it be recognized as such and I receive credit for my work from the company. This will not cost you anything, if you already deposited to the company for this service. Your promptness is greatly appreciated. In addition, Positive "FEEDBACK" and BONUSES are also appreciated. If you need additional related follow up on this particular question afterwards, don't hesitate to Reply and I'm happy to help you. And if you would like my assistance in the future, just put my name, STEPHANIE JOY, in your title or first sentence of post. Please keep in mind that I can only respond to your post and the information contained in it, as I do not know what you know unless you describe it fully. Also, due to site tech reasons, oftentimes I am initially only able to see the first part of your post, so I apologize in advance if it means more interactions between us. At times, there can also be a delay of an hour or more in between my answers because I may be helping other customers or taking a break, or if it is late at night, I may have to go get some shut eye til morning, but rest assured, I'll be back for you. Thanks!

 

Sincerely,

 

Stephanie Joy

 

 

My Standard and Required Legal Disclaimer. The information given by me here is not legal advice. You should not and may not rely on anything on this website as legal advice and you agree that the nominal price you may pay for information here clearly does not pay for any legal advice. I am neither establishing nor accepting an attorney-client relationship with you. You must hire an attorney in your state as a matter of law, in order to receive legal advise and attorney/client relationship and rights. I do not claim to be licensed to practice in the state where this information is being provided or whose law would apply, if any. My licensing credentials are noted in my profile, which you have full access to. As law is always changing, you are recommended to speak with the appropriate legal counsel for accurate and complete information. Thank you and have a great day.

 

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Expert: Stephanie O. Joy, Esq.
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Answered: 3/1/2009

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15+ Years of Legal Practice and Consulting Experiencein Employment Law throughout the U.S.

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